Semiconductor Vacuum and Tool Service Engineer

Ebara Technologies; Minneapolis (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

EBARA Technologies is seeking a field service technician to service advanced fab tools in Minnesota. You will perform onsite and service-center support for PMs, repairs, installations, and start-ups, using manuals to diagnose root causes and ensure uptime.

The role requires hands-on electrical/mechanical skills, the ability to read schematics, and strong documentation. You will work in a fast-paced environment, maintain safety standards, and coordinate with customers and teams to restore

Qualifications

• High school diploma or electronics program completion, or equivalent experience.
• 4-6 years related experience in semiconductor tooling or service environments.
• Strong technical and customer-relations track record.

Responsibilities

• Deliver onsite and service-center support across PMs, emergency repairs, consumable swaps, installations, and tool start-ups.
• Interpret operation manuals to identify root causes of failures and document findings.
• Capture detailed records of maintenance, downtime, issues, and hours; produce customer reports.
• Execute preventive maintenance independently with minimal oversight.
• Order parts, alert when replacements are needed, and verify system recovery.
• Systematically troubleshoot mechanical, hardware, software, and system faults using checklists.
• Communicate status and timelines to customers; escalate complex issues as needed.
• Uphold safety policies and maintain a clean workspace aligned with standards.
• Perform other related tasks as assigned.

Skills

Lift 35 lbs

Electrical schematics

Mechanical aptitude

Troubleshooting

Documentation

Education

High School diploma or AS in Electronics

Tools

Microsoft Office

Internet Explorer

Job description

Ready to be the expert customers call when uptime matters most? Step into a role where precision maintenance, rapid troubleshooting, and rock-solid documentation keep advanced fab tools running at peak performance.

Core responsibilities

• Deliver onsite and service-center support across: contracted PMs, emergency/unscheduled repairs, consumable swaps, installations, and tool start-ups.
• Leverage operation manuals and technical documentation to identify and resolve root causes of failures.
• Capture detailed records of PM activities, downtime, issues, and hours; produce reports supporting product movement and on-site service justification in the customer’s systems.
• Execute preventive maintenance independently with minimal oversight.
• Order and expedite parts; alert customers and/or management when replacements are needed; repair/replace defective assemblies and validate system recovery.
• Systematically troubleshoot mechanical, hardware, software, and system faults using approved checklists and protocols.
• Apply Finesse training to maintain accurate parts usage and transaction tracking.
• Communicate status, action plans, and timelines directly to customers; elevate complex issues to senior engineering or support teams as required.
• Uphold EBARA safety policies and complete all mandated safety training; maintain a clean, compliant workspace aligned with EBARA and customer standards.
• Perform other related tasks as assigned.

Required capabilities

• Lift 35 lbs. unassisted (floor to waist).
• Interpret and work from electrical/mechanical schematics and diagrams.
• Operate equipment and tooling essential to the role’s core functions.
• Perform in a diverse, fast-paced, and demanding environment.
• Carry out duties without creating risk to self, others, or property.
• Meet EBARA attendance and punctuality expectations.
• Manage pressure and competing deadlines while maintaining teamwork and professionalism.
• If respirator use is required, pass annual fit testing and medical clearance.

Education

• High School diploma or AS in Electronics, or completion of an accredited basic electronics program, or equivalent experience.

Preferred experience

• 4-6 years related experience, preferably in semiconductor manufacturing/support.
• Hands-on mechanical aptitude; familiarity with semiconductor and/or vacuum technology principles.
• Strong customer relations track record.

Technical toolkit

• Component-level troubleshooting.
• Proficiency with Microsoft Office and Internet Explorer.
• Clear written and verbal communication; collaborative relationship-building with teams and customers.
• Detail orientation and quality focus.
• Ability to verify a clean driving record when servicing offsite customers.