Semiconductor Equipment Support Engineer

UST; Santa Clara (CA); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

401(k) with employer matching

Medical, dental, and vision insurance

Life insurance

Short- and long-term disability

Job summary

UST is hiring an Equipment Support Engineer in Santa Clara, California. You will support reliability testing, failure analysis, and the installation, setup, and troubleshooting of robots, EFEMs, load ports, and aligners.

Responsibilities include documenting QA/Q&R, coordinating with engineering teams, and maintaining test records. Required: a Bachelor's degree and 3–5 years of experience with mechanical and electrical systems; strong problem solving and communication skills.

Qualifications

• Bachelor's degree in a relevant field.
• 3–5 years of experience with mechanical and electrical systems.
• Ability to solve complex problems and communicate findings clearly.

Responsibilities

• Support reliability testing and logging results.
• Perform root cause analysis using 8D, 5-Why, and fishbone methods.
• Assist with installation, setup, and teaching of robots, EFEMs, load ports, and aligners.
• Maintain Q&R documentation including test plans and reports.
• Record automation results and troubleshoot alarm codes and logs.
• Follow safety, ESD, and cleanroom protocols.

Skills

Electrical Engineering

Functional Testing

Semiconductor Process Equipment

Embedded Systems

Education

Bachelor's degree

Tools

SECS/GEM

VBA

Power BI

SEMI standards (E84/E87/E10)

Job description

Semiconductor Equipment Support Engineer

The Equipment Support Engineer supports reliability testing, failure and root cause analysis, and the installation, setup, and troubleshooting of robots, EFEMs, load ports, and aligners. This role also maintains quality (Q&R) documentation and follows safety, ESD, and cleanroom protocols during equipment work.

The Role

The Equipment Support Engineer supports reliability testing, failure and root cause analysis, and the installation, setup, and troubleshooting of robots, EFEMs, load ports, and aligners. This role also maintains quality (Q&R) documentation and follows safety, ESD, and cleanroom protocols during equipment work.

What You'll Do

• Support reliability tests such as marathon/cycle runs, burn-in, and qualification activities, including setup, monitoring, and documentation.
• Track and log failures, alarms, and abnormal events, and help maintain failure records in the issue tracking system.
• Assist with root cause analysis (8D, 5-Why, fishbone) by gathering evidence, logs, photos, and part history.
• Help prepare and update Q&R documentation, including test plans, test reports, checklists, and corrective action records.
• Support installation, setup, and teaching of robots, EFEMs, load ports, and aligners according to procedures.
• Run automation verification tests such as wafer transfer cycles, positional repeatability, and handoff checks, and record the results.
• Help troubleshoot automation issues by collecting alarm codes, communication logs, and sensor data, and coordinating with internal engineering teams.
• Help write and maintain automation procedures, teaching records, parameter backups, and change logs.
• Follow all safety, ESD, and cleanroom protocols during equipment work.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

• Bachelor's degree.
• 3-5 years of experience.
• Depth of expertise in mechanical and electrical systems, with general knowledge of hardware and software for hands-on equipment work.
• Ability to solve complex problems and exercise judgment based on technical analysis, risk, and business impact.
• Ability to communicate difficult technical and non-technical concepts with internal and external parties.

Preferred

• Experience with semiconductor equipment.
• Familiarity with SEMI standards (e.g., E84, E87, E10) and SECS/GEM communication.
• Scripting or automation skills for data handling (VBA or Power BI).
• Exposure to quality tools such as 8D, FMEA, SPC, and Pareto analysis.
• Prior cleanroom experience in a semiconductor fab or equipment environment.
• Experience working directly with equipment suppliers or field service teams.
• Japanese or Vietnamese proficiency is a plus.

Skills

Electrical Engineering, Functional Testing, Semiconductor Process Equipment, Embedded Systems

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Santa Clara, California

Compensation Range: $56,000 - $84,000

Who We Are

Since 1999, UST has worked side by side with the world's best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients' organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

#UST

Electrical Engineering, Functional Testing, Semiconductor Process Equipment, Embedded Systems

Compensation range: $ 56,000.00 to 84,000.00 per year