Self Sufficiency Specialist II - VIEW

City-of-Norfolk,-V; Norfolk (VA); On-site; USD 54,000 - 62,000; Full time

Job summary

City of Norfolk seeks a Self-Sufficiency Specialist II within the Department of Human Services to help individuals become more self-reliant and sustainable. The role involves assessing needs, developing and implementing programs, coordinating resources, and delivering training to empower clients.

You will manage a caseload and partner with agencies to promote employment and progress toward self-sufficiency, measuring outcomes and providing guidance as needed.

Qualifications

• Two years of experience in eligibility work or related area.
• Education or training beyond high school graduation or equivalency.
• Valid driver’s license may be required depending on assignment.

Responsibilities

• Administers and conducts assessment results to include career interests, aptitudes, abilities and employability.
• Provides in-depth employment and supportive counseling as needed.
• Updates employability plans.
• Performs re-assessments at prescribed intervals to ensure satisfactory progress.
• Administers resource updates, conducts job recruitment, coaching and vocational enrollment.
• Manages the delivery of employment and training services.
• Facilitates and instructs Job Readiness classes, community presentations, orientations, and course curriculums.
• Conducts interviews, reviews, and evaluates information from participants for continued program eligibility.
• Manages a caseload of approximately 60-90 or more individuals.
• Clarifies regulations by interpreting policies, explaining rules and responsibilities for self-sufficiency reform programs, and providing coaching skills to help customers make a smooth transition to self-sufficiency.
• Works collaboratively with other employees and the public to ensure that each customer is served efficiently and effectively.
• Serves as a mentor and assists with training of new workers as required.
• Maintains and analyzes program results and prepares required program outcome reports.

Education

Education beyond high school

Job description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens.

The NDHS is seeking a Self-Sufficiency Specialist II for the Self-Sufficiency unit to help individuals and communities become more self-reliant and sustainable. We promote economic independence through assistance with job searches, job development, educational and vocational opportunities, and alleviating barriers to entering and remaining in the workforce.

The Self-Sufficiency Specialist II assesses needs, develops, and implements programs, provides training and education, coordinates resources, and evaluates outcomes. They may also work with government agencies, non-profit organizations, or private companies to promote self-sufficiency initiatives.

Department Hiring Salary Range: $54,190 - $62,185

• Administers and conducts assessment results to include career interests, aptitudes, abilities and employability. Provides in-depth employment and supportive counseling as needed. Updates employability plans. Performs re-assessments at prescribed intervals to ensure satisfactory progress.
• Administers resource management by providing resource updates, conducts job recruitment, coaching and vocational enrollment.
• Manages the delivery of employment and training services.
• Facilitates and instructs Job Readiness classes, community presentations, orientations, and course curriculums.
• Conducts interviews, reviews, and evaluates information from participants for continued program eligibility.
• Manages a caseload of approximately 60-90 or more individuals.
• Clarifies regulations by interpreting policies, explaining rules and responsibilities for self-sufficiency reform programs, and providing coaching skills to help customers make a smooth transition to self-sufficiency.
• Works collaboratively with other employees and the public to ensure that each customer is served efficiently and effectively.
• Serves as a mentor and assists with training of new workers as required.
• Maintains and analyzes program results and prepares required program outcome reports.

Work requires education or training beyond high school graduation or equivalency which provides the necessary knowledge, skills and abilities. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Two years of experience in eligibility work or related area.

• Valid driver’s license may be required depending on assignment.