Self-Sufficiency & Career Pathways Navigator

CareerSource Northeast Florida; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

CareerSource Northeast Florida is seeking a dedicated Career Services Specialist to guide customers through intake and employment planning within a fast-paced setting in Jacksonville, FL. You will travel to centers across the six-county region, document progress, and ensure compliance with program requirements while supporting customers in achieving employment goals.

Ideal candidates will have a bachelor’s degree in a relevant field and 2+ years of experience in case management or crisis

Qualifications

• Bachelor’s degree preferred, with relevant field.
• 2+ years working with individuals/families in need of assistance.
• Crisis intervention knowledge or related case management experience.

Responsibilities

• Conduct daily intake appointments with customers.
• Travel to CareerSource centers within the region to meet customers.
• Schedule monthly follow-ups to track progress and outcomes.
• Enter and maintain customer case files and data accurately.
• Assist customers with job searches and labor market information.
• Provide guidance to help customers toward self-sufficiency.

Skills

Case management

Planning & organizing

Team collaboration

Effective communication

Multitasking

MS Word

MS Excel

MS Outlook

CareerSource systems

Education

Bachelor’s degree in psychology, sociology, social work, mental health, or related field

Tools

Employ Florida

CareerSource software/systems

Job description

CareerSource Northeast Florida is seeking a dedicated Career Services Specialist to guide customers through intake and employment planning within a fast-paced setting in Jacksonville, FL. You will travel to centers across the six-county region, document progress, and ensure compliance with program requirements while supporting customers in achieving employment goals.

Ideal candidates will have a bachelor’s degree in a relevant field and 2+ years of experience in case management or crisis