Self-Storage Manager: Customer Care & Operations

Publicstorage; Wixom (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work independently at multiple locations, both inside and outside, to assess storage needs and guide customers toward suitable solutions.

Responsibilities include daily inspections, cash handling, payments follow-up, and traveling between locations using your own vehicle with mileage reimbursement. The role emphasizes customer service and sales in a fast-paced environment.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to upsell packing and moving supplies.

Responsibilities

• Assess customer storage needs and make product recommendations, including selling packing and moving supplies.
• Perform daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and follow up on overdue accounts as needed.
• Travel between locations using personal vehicle; mileage reimbursement available.

Skills

Customer service

Sales

Driver's license

Job description

Public Storage is seeking a Property Manager who will work independently at multiple locations, both inside and outside, to assess storage needs and guide customers toward suitable solutions.

Responsibilities include daily inspections, cash handling, payments follow-up, and traveling between locations using your own vehicle with mileage reimbursement. The role emphasizes customer service and sales in a fast-paced environment.