Self-Storage Customer Service & Operations Manager

Public Storage; Taunton (MA); On-site; USD 40,000 - 65,000; Full time

Job summary

Public Storage is seeking a Property Manager who will work at multiple locations, combining indoor and outdoor tasks to serve customers and manage units. You will assess storage needs, recommend packing supplies, and help ensure spaces are ready to rent.

The role requires a valid driver's license and dependable personal vehicle to travel between sites. Daily responsibilities include inspections, cash handling, and payments follow-up, with mileage reimbursement available where applicable.

Qualifications

• Experience in customer service centered sales environments including retail or service industries.
• Ability to assess customer needs and suggest relevant products and add-ons.
• Comfort with outdoor work and moving items as part of daily tasks.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and suggest packing supplies as needed.
• Conduct daily storage unit inspections to confirm inventory and readiness to rent.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Assist customers with payments and follow up on delinquent accounts when required.

Skills

Customer service

Sales

Outdoor work

Tools

Driver's license

Job description

Public Storage is seeking a Property Manager who will work at multiple locations, combining indoor and outdoor tasks to serve customers and manage units. You will assess storage needs, recommend packing supplies, and help ensure spaces are ready to rent.

The role requires a valid driver's license and dependable personal vehicle to travel between sites. Daily responsibilities include inspections, cash handling, and payments follow-up, with mileage reimbursement available where applicable.