Self-Storage Manager: Customer Care & Operations

Publicstorage; Jackson (MI); On-site; USD 38,000 - 56,000; Full time

Job summary

Public Storage is seeking a Property Manager who works independently at multiple locations, spending time both inside and outside. You will assess customer storage needs and suggest packing supplies, and you will conduct daily storage unit inspections to ensure inventory and availability for rent.

The role also involves auditing cash drawers, making bank deposits, helping customers stay current with payments, and occasionally traveling between locations with mileage reimbursement.

Qualifications

• Experience in customer service–driven sales environments (retail, restaurant, or service industry).
• Ability to assess customer needs and present storage solutions.
• Cash handling and basic paperwork accuracy.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Conduct daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and perform bank deposits as part of daily duties.
• Help customers stay current with payments and initiate reminders/collections when needed.
• Travel between locations using personal vehicle with mileage reimbursement.

Skills

Customer service

Sales experience

Cash handling

Job description

Public Storage is seeking a Property Manager who works independently at multiple locations, spending time both inside and outside. You will assess customer storage needs and suggest packing supplies, and you will conduct daily storage unit inspections to ensure inventory and availability for rent.

The role also involves auditing cash drawers, making bank deposits, helping customers stay current with payments, and occasionally traveling between locations with mileage reimbursement.