Self-Storage Customer Service Manager — Multi-Location & Bonuses

Vochure; Northern (KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid time off

Sick time

Flex spending

Company paid life insurance

Exclusive vendor discounts

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, providing customer service and sales in a self-storage environment.

You will assess customer storage needs, upsell packing supplies, perform daily inspections, and manage payments and deposits, while traveling between properties using your own vehicle (mileage reimbursement).

A valid driver’s license is required; the role includes walking outdoors, lifting up to 35 pounds, and occasional evenings or weekends.

Qualifications

• Experience in customer service centered sales environments such as retail, restaurant, or service-based roles.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Conduct daily storage unit inspections to ensure inventory and availability.
• Audit cash drawers and handle bank deposits; assist with payments reminders.
• Travel between properties and work locations using own vehicle (mileage reimbursement).

Skills

Customer service

Sales

Job description

Public Storage is seeking a Property Manager to work across multiple locations, providing customer service and sales in a self-storage environment.

You will assess customer storage needs, upsell packing supplies, perform daily inspections, and manage payments and deposits, while traveling between properties using your own vehicle (mileage reimbursement).

A valid driver’s license is required; the role includes walking outdoors, lifting up to 35 pounds, and occasional evenings or weekends.