Self-Storage Customer Experience & Operations Manager

Publicstorage; Pleasant City (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations. You will assess customer storage needs, suggest solutions, and upsell packing and moving supplies. Daily tasks include inspections to ensure units are ready to rent and handling cash transactions with deposits.

You will also manage customer payments, issue reminders, and conduct collections as needed. A valid driver's license and mobility between sites are required to support our service model.

Qualifications

• Experience in customer service with a sales focus.

Responsibilities

• Assess customer storage needs and make product recommendations, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payments and make reminder and collection calls when required.

Skills

Customer service

Sales

Communication

Cash handling

Job description

Public Storage is seeking a Property Manager to work independently across multiple locations. You will assess customer storage needs, suggest solutions, and upsell packing and moving supplies. Daily tasks include inspections to ensure units are ready to rent and handling cash transactions with deposits.

You will also manage customer payments, issue reminders, and conduct collections as needed. A valid driver's license and mobility between sites are required to support our service model.