Self-Storage Customer Experience Manager

Publicstorage; Austin (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Public Storage is seeking energetic Property Managers to work independently at multiple locations in Austin. You’ll assess customer storage needs, suggest packing and moving supplies, and ensure spaces are ready to rent through regular inspections.

Each day includes cash handling, tracking payments, and occasional travel between sites using your own vehicle. A valid driver’s license is required; mileage reimbursement is available.

Qualifications

• Experience in customer service or sales environments.
• Ability to travel between locations with own vehicle.
• Valid driver's license.
• Physical ability to lift up to 35 pounds and work outdoors part of the time.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Perform daily storage unit inspections to confirm availability.
• Auditing cash drawers and making bank deposits.
• Assist customers with payments and reminders/collections when required.

Skills

Customer service

Job description

Public Storage is seeking energetic Property Managers to work independently at multiple locations in Austin. You’ll assess customer storage needs, suggest packing and moving supplies, and ensure spaces are ready to rent through regular inspections.

Each day includes cash handling, tracking payments, and occasional travel between sites using your own vehicle. A valid driver’s license is required; mileage reimbursement is available.