Self-Storage Assistant Manager — Growth & Benefits

Westport Properties, Inc.; Austin (TX); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Performance bonuses

Early evenings

Job summary

Westport Properties, Inc. is seeking an Assistant Manager for the Austin - Stassney and Austin - Wasson, TX locations. This full-time role focuses on driving sales, elevating occupancy, and delivering exceptional tenant service.

The position offers a predictable schedule, $16.00 to $17.00 per hour, paid time off, 401(k) with company match, and multiple bonus programs. A clear path from Assistant Manager to higher leadership provides growth opportunities.

Qualifications

• Customer-focused with a positive attitude and strong work ethic.
• Good communicator—written and verbal.

Responsibilities

• Drive sales, marketing, and occupancy at the facility.
• Deliver outstanding customer service—phone, walk-in, and online inquiries.
• Show, rent, and clean units; sell packing and moving supplies.
• Manage delinquencies through scheduled outreach (calls, letters, invoices).
• Handle daily office operations: open/close, petty cash, bank deposits, reporting.
• Maintain a clean, safe, and secure property — including light maintenance, lock checks, and daily inspections.
• Assist with auction prep as required by law.
• Maintain organized tenant documentation.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma

Some college preferred

Tools

POS system

Job description

US STORAGE CENTERS
A Westport Properties Company

Property Manager— Austin, TX - Wasson Rd.

Full-Time 40 hrs/week | $17.00 to $18.00/hour | Monday-Friday 9:30 AM - 6:00 PM, Saturdays 8:30 AM – 5:00 PM | Closed Sundays

Your retail, restaurant, hospitality, or military experience translates directly to self-storage — and here, it comes with stability, benefits, and a real path to grow.

About US Storage Centers

Westport Properties manages US Storage Centers (“USSC”), a top 10 self-storage management company in the country with hundreds of properties across the United States. Founded in 1985, USSC has helped hundreds of thousands of customers organize their lives by delivering self-storage solutions.

We are a technology-driven operator. We run our portfolio on modern digital platforms, including property management systems and data dashboards, and we invest in technology so our people can spend less time on manual tasks and more time serving customers and growing the business. Every role on our team requires a high level of digital literacy: proficiency across multiple software platforms, the ability to adopt new tools quickly, and comfort working with data and technology-enabled processes every day.

Why This Role

• $17.00 to $18.00/hour
• Paid vacation, sick time, and holidays
• 401 (k) eligibility + employer match
• Multiple bonus programs tied to property performance
• No late nights — office closes at 6 PM
• Safe, clean, air-conditioned work environment
• Clear career path: Assistant Manager to Property Manager, to District Manager and beyond

What You Will Do

• Drive sales, marketing, and occupancy at the facility
• Deliver outstanding customer service — phone, walk-in, and online inquiries
• Show, rent, and clean units; sell packing and moving supplies
• Manage delinquencies through scheduled outreach (calls, letters, invoices)
• Handle daily office operations: open/close, petty cash, bank deposits, reporting
• Maintain a clean, safe, and secure property — including light maintenance, lock checks, and daily inspections
• Assist with auction prep as required by law
• Maintain organized tenant documentation

Who You Are

• Customer-focused with a positive attitude and strong work ethic
• Comfortable with basic computer and office skills
• Good communicator — written and verbal
• Self-starter who can work independently and stay organized
• Prompt and punctual, with strong time-management skills
• Valid driver's license and reliable transportation
• Must have a Real ID or Passport for air travel
• High school diploma required; some college preferred
• Prior retail, hospitality, restaurant, or self-storage experience is a plus — not required

Physical Requirements

This role involves a mix of office and outdoor work. You will sit or stand for extended periods, walk the property daily, and occasionally lift up to 50 lbs. You should be comfortable working in varying weather conditions.

Other Requirements

This person will travel to our national Training Center in San Antonio, TX for their first week of the job (expenses paid for by company). Must have a Real ID or Passport for air travel.

At-Will Employment & Equal Opportunity Employer

Westport Properties, Inc. is a parent company of US Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.