Self-Storage Assistant Manager - Customer & Ops

Prime Storage; Asheville (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Long-term disability

401(k) with match

Paid time off

Paid holidays

Bonus opportunities

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group in Asheville. You will rent units, handle inquiries, manage payments, and upsell moving products while maintaining property standards.

Join a team focused on delivering excellent customer service, maintaining safety, and driving occupancy. The role emphasizes sales, maintenance tasks, and flexible location coverage with competitive pay and benefits.

Qualifications

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.

Responsibilities

• Rent self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable through collections, posting payments, and processing.
• Deliver daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Resolve customer issues in a timely and effective manner.
• Ensure cleanliness and appearance standards are met at the property.

Skills

Customer service

Sales

Interpersonal skills

Teamwork

Tech savvy

Effective communication

Education

High School Diploma or GED

Tools

POS systems

Microsoft Outlook

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for Prime Storage Group in Asheville. You will rent units, handle inquiries, manage payments, and upsell moving products while maintaining property standards.

Join a team focused on delivering excellent customer service, maintaining safety, and driving occupancy. The role emphasizes sales, maintenance tasks, and flexible location coverage with competitive pay and benefits.