Self-Storage Assistant Manager: Customer-Driven Growth

Prime-Storage-Group-; New Bedford (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Paid Holidays

Career Advancement

Job summary

Prime Group Holdings, LLC is seeking an Assistant Manager for our self-storage properties in New Bedford. You will rent units, coordinate with customers, handle deposits, and support daily operations.

This frontline role emphasizes customer service, sales, and maintenance duties, with opportunities to grow into higher responsibilities. A High School Diploma is required, and you should be comfortable lifting up to 50 lbs and traveling to multiple locations.

Qualifications

• 1-2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work effectively both independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and Point of Sale systems.
• Proficiency in Microsoft products such as Outlook is required.
• Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties.
• Must be able to lift 50lbs.
• Possession of a valid driver's license, insurance, and reliable transportation.
• Availability for travel and flexibility to work at various locations.

Responsibilities

• Rent out self-storage units, parking spaces, and other related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivables through the pursuit of collections, posting of payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property at all opportunities.
• Resolve customer issues in a timely and effective manner.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including performing lock checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Technical aptitude

Outlook

Education

High School Diploma or GED

Tools

Point of Sale systems

Job description

Prime Group Holdings, LLC is seeking an Assistant Manager for our self-storage properties in New Bedford. You will rent units, coordinate with customers, handle deposits, and support daily operations.

This frontline role emphasizes customer service, sales, and maintenance duties, with opportunities to grow into higher responsibilities. A High School Diploma is required, and you should be comfortable lifting up to 50 lbs and traveling to multiple locations.