Self Directed Services Coordinator

Wildwood Programs; Latham (NY); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Elite Benefit Package

Hybrid work after 60 days

Job summary

Wildwood Programs in Latham, NY seeks a Self-Direction Services Coordinator to drive operational, financial, and regulatory integrity for a caseload of up to 80 individuals within OPWDD Self-Directed Services.

The role emphasizes compliance with state and federal healthcare standards while empowering participants to maximize independence. A Bachelor’s degree is preferred, with a substitute option and QIDP preferred; hybrid work is available after 60 days.

Qualifications

• Bachelor's degree preferred; may be substituted with an Associate's Degree plus 1 year of IDD experience.
• QIDP preferred.
• Experience with person-centered planning is valued.

Responsibilities

• Oversee caseload of up to 80 individuals with Self-Direction services.
• Process reimbursements for individuals, vendors, and staff, ensuring Medicaid/OPWDD compliance.
• Review monthly staff notes and expenditure reports; share monthly results with teams.

Skills

Multitasking

Organizational skills

Communication

Person-centered planning

Tech adoption

Education

Bachelor's degree preferred or Associate's with 1 year IDD experience

QIDP preferred

Job description

Job DetailsJob Location: Latham, NY 12110Salary Range: $25.00 - $30.55 HourlyJob Shift: DaySelf-Direction Services Coordinator

Salary Range: $25/hr - $30.55/hr plus an Elite Benefit Package

Hours: 40 hours/week (Mon-Fri, 8:30a-4:30p, flexibility may be required for meetings)

Location: Latham office/Hybrid WFH after first 60 days

Summary

A Self Directed Services Coordinator drives operational, financial, and regulatory integrity for a 80-person caseload in OPWDD Self-Directed Services—empowering individuals to maximize their independence while maintaining compliance with state and federal healthcare standards.

Education/Experience:

• Bachelor's Degree in a Human Services-related field preferred.
• This may be substituted with an Associates’ Degree and one-year of experience in working with people with Intellectual and Developmental Disabilities.
• QIDP Preferred

Who we are:

Wildwood Programs is a provider of educational, residential, employment, and other community-based supports to people with disabilities and their families. We hire those dedicated to making a difference in people’s lives.

Successful candidates will have:

• the ability to multitask and work independently, while still being part of a collaborative team.
• exceptional organizational and prioritization skills
• comfort with learning new technology and teaching this technology to others.
• knowledge and implementation of Person-Centered Planning skills
• people skills, and comfort with communicating regularly via all forms of contact.

Essential Duties and Responsibilities include the following: (Other duties may be assigned)

• Overseeing a caseload of up to 80 individuals. This includes:
  • Processing all reimbursements for individuals, vendors, and staff; and ensuring that reimbursements meet all Medicaid and OPWDD requirements.
  • Reviewing all staff notes on a monthly basis
  • Monitoring expenses and reviewing monthly expenditure reports and sharing monthly reports to each individual’s team.
  • Acting as the main point of contact for the individuals’ self-directed services.
  • Attending biannual Life Plan meetings for all individuals and reviewing Life Plans to ensure all Medicaid and OPWDD requirements for service delivery and billing are met
  • Reviewing Staff Action Plans created by Support Brokers to ensure they match the Life Plan
• Communicating with various Wildwood departments involved in a person’s Self-Direction services (HR, Finance, Training).
• Maintaining annual required OPWDD and Wildwood trainings
• Ensuring all documentation is scanned and saved for a period of 10 years, regular auditing of individual’s files, and maintaining organization of electronic files.
• Keeping up on OPWDD and Medicaid regulations as they pertain to Self-Direction services, and communicating these regulations to participants as needed.
• Compiling information for all individuals on their caseload who receive a Housing Subsidy; this may include doing Quality Assurance walkthroughs, home visits, assisting in gathering documents, and completing monthly progress notes for billing of services.

QualificationsAdditional Requirements:

• A valid NYS driver's license, daily access to a vehicle and driving record acceptable to the agency insurance carrier's standards are required.