Self-Checkout Experience Specialist

Food Lion; Wilson (NC); On-site; USD 21,000 - 29,000; Full time

Job summary

Food Lion is seeking a Front End/Self-Checkout Attendant in Wilson, NC. You will greet customers, assist with self-checkouts, monitor transactions, and ensure a smooth shopping experience while maintaining a neat storefront.

The role emphasizes quick, friendly service, accurate scanning, and adherence to store procedures. No explicit salary is listed; on-site employment with training opportunities is provided.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet each customer and use their name whenever possible.
• Assist customers on how to use Self-checkouts properly including use of the hand scanner.
• Respond timely to customer inquiries and self-checkout system notifications.
• Monitor self-checkouts for proper customer usage and scanning accuracy.
• Follow procedures in handling payments at self-checkout for checks and coupons.

Skills

Customer service

Communication

Adaptability

Learning tasks

Education

High school diploma or equivalent

Tools

SCO handheld devices

POS system

Job description

Food Lion is seeking a Front End/Self-Checkout Attendant in Wilson, NC. You will greet customers, assist with self-checkouts, monitor transactions, and ensure a smooth shopping experience while maintaining a neat storefront.

The role emphasizes quick, friendly service, accurate scanning, and adherence to store procedures. No explicit salary is listed; on-site employment with training opportunities is provided.