Seismic Platform Administrator

LE_ICMA-RC International City Management Association Retirement Corporation; Washington (District of Columbia); Hybrid; USD 85,000 - 127,000; Full time

Benefits offered by this job

Competitive total rewards

Hybrid work schedule

Tuition reimbursement

Professional and career development

Wellness programs

Volunteerism initiatives

Job summary

MissionSquare is hiring for a Seismic Content Architect role focused on administering the Seismic platform, maintaining content libraries, and ensuring compliance across regulated materials. You will oversee tagging, governance, and integration with Salesforce and CMS platforms to enable accurate, scalable content delivery.

The role requires leadership in content automation, QA, and cross-functional collaboration with Marketing, Compliance, and Sales.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 5 years of experience administering the Seismic platform.
• Minimum of 5 years of experience producing fact sheets or regulated investment materials.
• Active Seismic certification.
• Knowledge of content governance, lifecycle management, and compliance requirements.
• Experience working with enterprise systems and integrations (e.g., Salesforce, CMS platforms).
• Strong analytical and problem-solving skills, including troubleshooting platform issues.
• Strong communication and collaboration skills across cross-functional teams.

Responsibilities

• Administer and maintain the Seismic platform, including content libraries, metadata, permissions, automation rules, and reporting structures.
• Configure and support content automation tools to ensure accuracy and compliance with brand and regulatory standards.
• Perform regular audits to maintain content quality, metadata consistency, and platform hygiene.
• Manage intake, processing, and publishing of content, ensuring proper tagging, categorization, and governance adherence.
• Execute quality assurance reviews of materials to ensure accuracy and compliance.
• Coordinate content review, approval, and expiration workflows with Marketing, Compliance, and Sales stakeholders.
• Support development of curated pages, RFP materials, and specialized content experiences.
• Monitor and maintain integrations between Seismic and enterprise systems, ensuring reliable data flow.

Skills

Seismic administration

Fact sheet production

Content governance

Salesforce integration

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Salesforce

CMS platforms

Job description

Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts. We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare.

$84,880.00 - $127,330.00

Essential Functions for this role include:

• Administer and maintain the Seismic platform, including content libraries, metadata, permissions, automation rules, and reporting structures
• Configure and support content automation tools (e.g., LiveDocs, Guided Assembly, FreeStyle, Digital Sales Room, Learning) to ensure accuracy and compliance with brand and regulatory standards
• Perform regular audits to maintain content quality, metadata consistency, and platform hygiene
• Manage intake, processing, and publishing of content, ensuring proper tagging, categorization, and governance adherence
• Execute quality assurance reviews of materials (e.g., fact sheets and automated documents) to ensure accuracy and compliance
• Coordinate content review, approval, and expiration workflows with Marketing, Compliance, and Sales stakeholders
• Support development of curated pages, RFP materials, and specialized content experiences
• Monitor and maintain integrations between Seismic and enterprise systems (e.g., Salesforce, CMS platforms), ensuring reliable data flow
• Troubleshoot platform and integration issues, partnering with IT and external support as needed
• Administer user access, roles, and permissions across the platform
• Promote governance standards and best practices for platform usage
• Deliver training, documentation, and guidance to support user adoption and engagement
• Serve as a subject matter expert for Seismic capabilities and provide recommendations for enhancements
• Partner cross-functionally to support sales readiness and improve productivity
• Performs other duties as assigned

If you have the following skills, we encourage you to apply:

• Bachelor’s degree or equivalent combination of education and experience
• Minimum of 5 years of experience administering the Seismic platform
• Minimum of 5 years of experience producing fact sheets or regulated investment materials
• Active Seismic certification
• Knowledge of content governance, lifecycle management, and compliance requirements
• Experience working with enterprise systems and integrations (e.g., Salesforce, CMS platforms)
• Strong analytical and problem-solving skills, including troubleshooting platform issues
• Strong communication and collaboration skills across cross-functional teams
• Ability to manage multiple priorities in a fast-paced environment while maintaining high quality

To benefit your career and support your wellbeing, we offer:

• Competitive Total Rewards package, including base pay, incentive programs, benefits, and a 401(k) plan with matching contributions
• Flexible and hybrid work schedules to support work-life balance
• Tuition reimbursement to support continued education
• Professional and career development opportunities, including courses and certifications
• Comprehensive wellness programs promoting physical, mental, and emotional health
• Volunteerism initiatives to encourage community engagement

Equal Employment Opportunity

As a company, MissionSquare is an Equal Opportunity Employer. We strive to create an environment that reflects the value and diversity of our employees and fosters respect among them. We believe that talent from diverse backgrounds will further enhance our ability, and mission, to serve those who serve their communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other protected classifications under any applicable law. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

MissionSquare has been partnering with public sector workers to help achieve their financial goals for over 50 years. Through personalized service and thoughtful planning, we’ve built lasting relationships with millions of Americans, adapting to their evolving needs. Today, we are broadening our set of capabilities to deliver not just workplace retirement plans, but comprehensive wealth management services as well. This expansion will help individuals and families achieve their full range of financial goals and enables employers to support the overall financial wellness of their workforce. We are excited to continue providing outstanding service, effortless technology, and quality investments. We’re big enough to deliver on diverse financial needs, yet small enough to provide exceptional care and connection. We’re committed to excellence in every aspect of our service to participants, plan sponsors, and consultants. Together with our clients, we’ve been honored by numerous organizations for our work, including our digital solutions, marketing and communications campaigns, retirement plan designs and administration, community initiatives, and commitment to being a top workplace.

At MissionSquare, we believe people work best when they feel connected to the work they do. We’re driven by our mission to help all individuals build retirement security, and our culture reflects our commitment to service and to fostering a sense of community in our workplace that values and respects diverse perspectives and innovative thinking.