Segmentation & Growth Analyst (Hybrid/Remote)

Bottomline Technologies, Inc.; Portsmouth (NH); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Bottomline Technologies, Inc. in Portsmouth, NH is hiring a Segmentation Analyst to support data-driven analytics for Paymode growth. This role blends office collaboration with hybrid/remote work and requires accuracy, deadlines, and cross-team coordination.

You will analyze vendor data, identify trends, support campaign processes, and help implement scalable data practices across the Paymode platform, contributing to revenue growth and customer satisfaction.

Qualifications

• 1+ year of experience in a research/analyst role is preferred.
• Proficient with Excel; an Excel exercise is a part of the interviewing process.
• Comfortable with Salesforce 1.0 or 2.0.
• Excellent attention to detail, organizational, and problem-solving skills.
• Excellent written and oral communication, and interpersonal skills.
• Ability to balance multiple priorities.
• The ability to work independently as well as part of the team.
• Experience or ability to demonstrate focus on customers.
• Associate’s or Bachelor’s degree in Communication, MIS, Business Administration Accounting, Finance, Data Analysis or equivalent experience.

Responsibilities

• Provide support with Paymode requests received from the Bottomline sales team and channel partners
• Complete business analysis, facilitates customer data exchange and vendor list management through communication with multiple teams
• Track and perform vendor analysis for potential Paymode customers
• Review data to identify trends and opportunities within the network to drive revenue
• Assist in developing and documenting new/modified processes and standards as the business and products evolve
• Work collaboratively with internal teams to determine successful campaigning process as well as providing planning and follow-up with external and internal resources pre/post implementation
• Ability to work in a fast-paced team environment while balancing multiple priorities
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Able to test system enhancements
• Assist with training new hires

Skills

Excel

Salesforce

Attention to detail

Communication skills

Time management

Independent work

Teamwork

Customer focus

Education

Associate or Bachelor's degree in Business, MIS, Communications, or related field

Tools

Salesforce

Job description

Bottomline Technologies, Inc. in Portsmouth, NH is hiring a Segmentation Analyst to support data-driven analytics for Paymode growth. This role blends office collaboration with hybrid/remote work and requires accuracy, deadlines, and cross-team coordination.

You will analyze vendor data, identify trends, support campaign processes, and help implement scalable data practices across the Paymode platform, contributing to revenue growth and customer satisfaction.