Segmentation Analyst

bottomlinetechnologies; Portsmouth (NH); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Bottomline Technologies in Portsmouth, NH is seeking a Segmentation Analyst to support data-driven analytics and vendor enrollment campaigns for Paymode. This hybrid/remote role requires US work authorization and a focus on data accuracy, meeting deadlines, and customer satisfaction.

You will analyze vendor data, identify trends, and collaborate with sales and product teams to drive growth. A Bachelor’s or Associate’s degree and strong Excel experience are preferred; Salesforce familiarity is a

Qualifications

• 1+ year of research/analyst experience preferred.
• Proficient with Excel; Salesforce familiarity helpful.
• Excellent attention to detail and communication skills.
• Ability to balance multiple priorities in a fast-paced environment.

Responsibilities

• Provide data-driven analytics to support vendor enrollment campaigns.
• Track and analyze vendor data to identify trends and opportunities.
• Collaborate with sales, channel partners, and internal teams.
• Assist in developing and documenting new or modified processes.
• Support training and onboarding of new hires.

Skills

Excel proficiency

Attention to detail

Written and oral communication

Interpersonal skills

Multitasking

Education

Associate's or Bachelor's degree

Tools

Salesforce

Job description

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

We are looking for a Segmentation Analyst to win and grow with us in our Portsmouth, NH office (Hybrid/Remote).

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers of Visa's WILL NOT be provided for this position.

The Segmentation Analyst is responsible for providing support with data driven analytics and research that drives profitable growth of Paymode. The Segmentation Analyst provides data to help the broader Paymode team develop best practice processes for vendor enrollment campaigns, target products and database imports. Daily tasks may include, but are not limited to, accountability for accuracy in validating information, meeting critical deadlines, and other necessary services to ensure a high level of data accuracy and customer satisfaction.

Individuals are encouraged to think creatively, identify and address nuances, and make routine decisions. This is a great opportunity within a growing area of our business!

How you'll contribute:

• Provide support with Paymode requests received from the Bottomline sales team and channel partners
• Complete business analysis, facilitates customer data exchange and vendor list management through communication with multiple teams
• Track and perform vendor analysis for potential Paymode customers
• Review data to identify trends and opportunities within the network to drive revenue
• Assist in developing and documenting new/modified processes and standards as the business and products evolve
• Work collaboratively with internal teams to determine successful campaigning process as well as providing planning and follow-up with external and internal resources pre/post implementation
• Ability to work in a fast-paced team environment while balancing multiple priorities
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Able to test system enhancements
• Assist with training new hires

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 1+ year of experience in a research/analyst role is preferred
• Proficient with Excel (an Excel exercise is a part of the interviewing process)
• Comfortable with Salesforce 1.0 or 2.0
• Excellent attention to detail, organizational, and problem-solving skills
• Excellent written and oral communication, and interpersonal skills
• Ability to balance multiple priorities
• The ability to work independently as well as part of the team
• Experience or ability to demonstrate focus on customers
• Associate's or Bachelor's degree in Communication, Management Information Systems, Business Administration Accounting, Finance, Data Analysis or equivalent experience

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.