Segment Risk Manager, Sr. Commercial Digital & AI Risk

Huntington; Columbus (OH); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Huntington is seeking a Commercial Bank Digital and AI Risk Manager to lead first-line risk oversight for digital applications and AI-enabled automation. The role collaborates with Technology, Data & Insights, and 2LOD partners to ensure effective risk governance and risk-adjusted delivery of digital initiatives.

Required experience includes 7+ years in banking risk management and familiarity with digital banking platforms.

Qualifications

• Bachelor's degree required.
• 7+ years of banking risk management experience.
• Experience with digital banking platforms.
• Familiarity with RPA/process automation tools.

Responsibilities

• Lead first-line risk oversight for Commercial owned digital applications and AI risk.
• Conduct risk assessments for new or modified digital applications and automation solutions.
• Monitor risk indicators, vulnerabilities, incidents, and control breaks, elevating concerns to governance forums.
• Deliver timely risk reporting to Commercial leadership and governance bodies.

Skills

Leadership

Communication

Risk management

Governance

AI concepts

Education

Bachelor's degree

Tools

RPA tools

Job description

Description Summary: The Commercial Bank Digital and AI Risk Manager is a First Line Risk position responsible for driving disciplined execution of risk management practices across the Commercial Bank and in alignment with Huntington's risk appetite. This role will have responsibility, in partnership with the Commercial Digital Strategy Executive and the Commercial Data and Insights team, for driving and overseeing risk oversight of Commercial owned digital applications and AI Risk including identifying ways to enhance process automation capabilities across the Commercial Bank. This role partners closely with Commercial Digital Strategy, Commercial Data and Insights, Technology, and Second Line Risk to identify, monitor, measure, mitigate, and report operational risk exposures associated with digital applications and AI-driven automation. This role plays a key role in establishing strong digital and automation risk governance, vulnerability monitoring, controls, and risk culture across the Commercial Bank.

Key Responsibilities

Lead first-line risk oversight for Commercial owned digital applications, with emphasis on operational risk, vulnerability monitoring, and control execution to support safe and sound delivery of digital capabilities across a large, complex commercial bank environment. Conduct comprehensive risk assessments for new, modified, or expanded digital applications, ensuring implementation readiness, and ensuring risk-adjusted outcomes and downstream impacts are understood before deployment. Monitor operational risk indicators for Commercial digital applications and automation solutions, including vulnerability findings, incidents, control breaks, and change-related risks, and elevate concerns through appropriate governance forums. Partner with Technology, Information Security, and Commercial Digital Strategy to ensure vulnerabilities affecting Commercial owned digital applications are identified, tracked, and remediated in alignment with policy and risk appetite. Assess the operational risk implications of digital application changes, leveraging AI to enhance process automation expansion across the Commercial Bank. Act as a trusted risk advisor to Commercial Bank leadership by integrating digital and automation risk considerations into strategic planning, product design, and growth initiatives. Evaluate risk impacts of new digital capabilities, automation solutions on existing processes, controls, and client experience. Partner with Second Line of Defense (2LOD) partners, including Model Risk Management, Technology Risk, Operational Risk, Compliance, and Privacy, to ensure alignment with policy, standards, and regulatory expectations for digital applications and AI/automation. Lead and oversee digital and automation-related Segment Risk activities for the Commercial Bank, including risk identification, inherent and residual risk assessment, control design and effectiveness evaluation, and issue management. Identify emerging risks driven by digital application changes, evolving threat landscapes, and escalating as appropriate. Ensure findings from Audit, Regulatory Exams, and Self-Identified Issues related to Commercial digital applications are effectively remediated and validated. Deliver timely, concise digital and automation risk reporting and escalation to Commercial leadership, Segment Risk Leadership, and senior management.

Basic Qualifications

• Bachelor's degree
• 7+ years of experience in banking risk management, operational risk, technology risk, or commercial banking along with experience with digital banking platforms (e.g., "Business Online or similar commercial digital applications.")

Preferred Qualifications

• Familiarity with agentic AI concepts and governance.
• Familiarity with RPA/process automation tools and practices.
• Demonstrated experience with RCSA frameworks, risk appetite alignment, and issue management.
• Proven ability to communicate complex risk topics clearly to senior leaders and governance forums.
• Strong partnership, influencing, and leadership skills.
• Advanced degree or professional certification.

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes

Workplace Type

Office

Our Approach to Office

Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Equal Opportunity

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice

Visit Huntington's Career Web Site for more details.

Accessibility and Accommodations

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Additional Information

Visit https://www.huntington.com/lookingout for more information on how Huntington looks out for people.