Seed Operations & Customer Service Specialist

Millborn Switchgears Pvt Ltd; Hemingford (NE); On-site; USD 38,000 - 52,000; Full time

Job summary

Millborn in Hemingford is seeking an Office Administrator & Customer Service Specialist to support sales and processing at the location by managing customer communication, scheduling, order details, inventory transactions, and other administrative needs.

Approximately 25% of the role involves supporting seed cleaning and production when the office workload allows, ensuring customers have the best possible experience and smooth operations.

Qualifications

• Growth mindset and strong communication are essential.
• Ability to work independently with minimal supervision.
• Excellent attention to detail and follow-through.
• Proficiency in Microsoft Office Suite.
• Willingness to learn inventory and order management systems.
• Comfort around seed-cleaning equipment and basic machine operation.
• Capability to lift up to 60 pounds and work in a production setting.
• Willingness to work overtime and weekends during peak seasons.

Responsibilities

• Coordinate customer communication, scheduling, and product coordination to keep seed processing and orders on track.
• Process inventory receipts, transfers, and seed conversions accurately and on time.
• Serve customers with clear communication, helpful follow-up, and accurate order information.
• Enter, update, and support sales orders, walk-in orders, and related paperwork.
• Help manage the order schedule, ticket reconciliation, and manufacturing order creation in related systems.
• Coordinate office needs and facilities to keep the Hemingford location organized and ready for business.
• Spend approximately 25% of time assisting with seed cleaning and production when workload allows.
• Operate seed-cleaning equipment per schedule and troubleshoot basic issues.
• Package cleaned products and assist with loading, unloading, and outbound shipments.
• Maintain a clean and safe work environment in office and production areas.
• Collaborate with other departments to solve problems and support daily workload.
• Take ownership of tasks and proactively support the team.

Skills

Communication skills

Independent work

Attention to detail

Microsoft Office Suite

Seed-cleaning equipment

Machine operation troubleshooting

Inventory and order management

Lift up to 60 pounds

Overtime and weekend availability

Forklift experience

Tools

SalesPad

Job description

Millborn in Hemingford is seeking an Office Administrator & Customer Service Specialist to support sales and processing at the location by managing customer communication, scheduling, order details, inventory transactions, and other administrative needs.

Approximately 25% of the role involves supporting seed cleaning and production when the office workload allows, ensuring customers have the best possible experience and smooth operations.