Security Technical Specialist – Access Control

Jobtailor

Colorado

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Job summary

Johnson Controls seeks a Professional Services specialist to support C•CURE Access Control Systems deployments, migrations, and feature implementations. You will lead technical training for Software House and American Dynamics platforms and deliver sessions both remotely and on-site.

You will configure training environments, collaborate with Sales and integrators, and ensure secure, smooth customer outcomes through hands-on support and best‑practice guidance.

Qualifications

Strong background in Information Technology.
Proficiency in SQL/T-SQL is highly desirable.
Exceptional communication and presentation skills.

Responsibilities

Deliver technical expertise as part of the Professional Services team for C•CURE Access Control Systems.
Support implementation services and training for Software House and American Dynamics platforms.
Contribute to system design, migrations, upgrades, and the implementation of product features.
Provide client and dealer training and ongoing technical support.
Deploy, configure, and optimize enterprise security platforms to support stable and secure operation.
Deliver technical sessions remotely and on-site for customers, dealers, and integrators.
Configure environments for hands‑on training, testing, and migration activities.
Partner with Sales and system integrators to understand project requirements and demonstrate product capabilities.
Support professional services engagements and help minimize disruption during implementation activities.
Contribute to best practices and custom solutions for unique customer requirements.
Own the outcome with accountability, safety, and integrity in every customer engagement.
Stay close to the work by understanding the customer environment, removing obstacles quickly, and keeping implementations moving forward.
Use candid communication and continuous improvement to solve issues, strengthen solutions, and improve the customer experience.
Win as one team by collaborating with Sales, Professional Services, dealers, system integrators, and internal partners.
Use clear presentation skills to deliver effective technical sessions both remotely and on-site.
Set up and maintain practical training and testing environments that support migration and implementation work.
Document technical details, capture requirements accurately, and translate customer needs into workable solutions.
Balance multiple priorities with urgency while maintaining a high level of quality and professionalism.

Job description

Deliver technical expertise as part of the Professional Services team for C•CURE Access Control Systems.
Support implementation services and training for Software House and American Dynamics platforms.
Contribute to system design, migrations, upgrades, and the implementation of product features.
Provide client and dealer training and ongoing technical support.
Deploy, configure, and optimize enterprise security platforms to support stable and secure operation.
Deliver technical sessions remotely and on-site for customers, dealers, and integrators.
Configure environments for hands‑on training, testing, and migration activities.
Partner with Sales and system integrators to understand project requirements and demonstrate product capabilities.
Support professional services engagements and help minimize disruption during implementation activities.
Contribute to best practices and custom solutions for unique customer requirements.
Own the outcome with accountability, safety, and integrity in every customer engagement.
Stay close to the work by understanding the customer environment, removing obstacles quickly, and keeping implementations moving forward.
Use candid communication and continuous improvement to solve issues, strengthen solutions, and improve the customer experience.
Win as one team by collaborating with Sales, Professional Services, dealers, system integrators, and internal partners.
Use clear presentation skills to deliver effective technical sessions both remotely and on-site.
Set up and maintain practical training and testing environments that support migration and implementation work.
Document technical details, capture requirements accurately, and translate customer needs into workable solutions.
Balance multiple priorities with urgency while maintaining a high level of quality and professionalism.

Requirements

High School Diploma or equivalent experience
Strong background in Information Technology
Proficiency in SQL/T‑SQL is highly desirable
Exceptional communication and presentation skills
Outstanding customer service and problem‑solving abilities with a sense of urgency
Adept at managing multiple priorities while working independently with a focus on detail
Team player capable of collaborating at all levels within Johnson Controls and client organizations
Willingness to travel approximately 50-75% of the time within the United States
Proficient in Microsoft Windows, SQL databases, and presentation software.

Core Competencies

Demonstrates expertise in deploying and optimizing C•CURE Access Control Systems and related platforms, with a strong focus on customer engagement, technical training, and effective communication. Capable of managing multiple priorities while ensuring high‑quality implementation and support.

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