Security Systems Technician I

Securitas Technology; Chesapeake (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Securitas Technology in Chesapeake, VA is seeking a dedicated Alarm Technician to service client sites, diagnose incidents, and perform on-site upgrades of security systems.

You will handle trouble tickets, collaborate with teams, and document changes while ensuring system uptime and accurate reporting. A high school diploma and low-voltage experience are required, with certifications preferred. This role includes a company vehicle and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Experience with CCTV, access control, burglary alarms, and fire alarms.
• NICET certification or state fire license preferred; ESA/NTS certifications preferred.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non‑technical audience.
• Perform pre‑deployment end to end testing of all upgrades and major modifications.
• Perform on site installations of software upgrades and major modifications.

Skills

Communication skills

Problem solving

Time management

Teamwork

Customer service

Microsoft Office

Education

High School diploma or equivalent

Tools

CCTV systems

Access control

Fire alarm systems

IP addressing

Network fundamentals

NICET certification

BOSCH / Silent Knight experience

Job description

Securitas Technology in Chesapeake, VA is seeking a dedicated Alarm Technician to service client sites, diagnose incidents, and perform on-site upgrades of security systems.

You will handle trouble tickets, collaborate with teams, and document changes while ensuring system uptime and accurate reporting. A high school diploma and low-voltage experience are required, with certifications preferred. This role includes a company vehicle and comprehensive benefits.