Security Systems Technician - Field Troubleshooter & Installer

Pavion; Westminster (CO); On-site; USD 41,000 - 55,000; Full time

Job summary

Pavion is seeking a talented Technician to join our security business unit in Westminster, CO. You will diagnose, maintain, and upgrade access control, video, and alarm systems for clients across commercial sectors, communicating clearly about system status and recommended upgrades.

The role requires hands-on troubleshooting, tool use, and timely reporting. We value reliability, strong customer relations, and a commitment to safety and quality in every service call.

Qualifications

• High school diploma or equivalent required.
• At least 5 years maintaining and modifying access control and video systems.
• Valid driver's license with a good driving record.
• LenelS2 or CCURE9000 certifications required.

Responsibilities

• Communicate with clients about system condition and recommended upgrades.
• Maintain and test multi-security systems for clients with service contracts.
• Troubleshoot issues to determine root cause and corrective action.
• Time stamp progress in Blue Folder ticket system for real-time updates.
• Handle multiple service calls daily with independence and focus.
• Produce timely and detailed service reports.
• Build positive relationships with clients.
• Share new technical information with the Operations installation team.
• Coordinate with team on next steps discovered during calls.
• Be accountable for ongoing development within the department.
• Maintain the highest level of integrity when dealing with customers or colleagues.

Skills

Access control systems

Video surveillance

Troubleshooting

Customer communication

Education

High School Diploma

Tools

LenelS2

CCURE9000

Job description

Pavion is seeking a talented Technician to join our security business unit in Westminster, CO. You will diagnose, maintain, and upgrade access control, video, and alarm systems for clients across commercial sectors, communicating clearly about system status and recommended upgrades.

The role requires hands-on troubleshooting, tool use, and timely reporting. We value reliability, strong customer relations, and a commitment to safety and quality in every service call.