Security Systems Technician

YDU JC Air Cond & Ref Inc.- Dubai; Aurora (CO); On-site; USD 44,083 - 60,614; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

Job summary

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Security Systems Technician 3 to troubleshoot and service security systems, address customer concerns, advise on system status, and repair or replace security equipment. This role requires hands-on work, independence from remote locations, and strong problem-solving abilities.

The position offers competitive pay, paid training, and comprehensive benefits, with opportunities for growth and a company vehicle where applicable.

Qualifications

• High School Diploma or equivalent required.
• 3–4 years of experience installing and inspecting/repairing Tyco Integrated Security or comparable product lines.
• Experience with Card Access, CCTV, and IP cameras.
• HIRSCH Certificate required.
• Excellent communication skills.
• Electrical/Electronic background preferred.
• Valid driver’s license required.

Responsibilities

• Assess and resolve customer concerns regarding security systems.
• Advise customers and the customer care center on system status and inspection results.
• Repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems, and other security equipment.
• Work independently from remote locations, ensuring the highest level of service.
• Identify and eliminate trouble with damaged equipment or wiring; readjust, repair, or replace inoperative equipment and test for operation.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Provide recommendations and solutions to ensure facilities run efficiently, including upselling opportunities and quotes.

Skills

Excellent communication skills

Driver's license

Education

High School Diploma or equivalent

Some college education

HIRSCH Certificate

NICET II or greater certification

Job description

Security Systems Technician 3

We are looking for a technician to troubleshoot and service security systems, address customer concerns, advise on system status, and repair or replace security equipment.

What We Offer

• Competitive Starting Pay
• Paid Training
• Global Advancement Opportunities
• Company Vehicle (as applicable)
• Referral Bonuses
• Comprehensive Benefits
• Medical/Dental/Vision insurance
• Health Savings Account (HAS)
• Life Insurance
• 401(k) savings plan with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program
• Wellness Program
• And More!

Responsibilities

• Assess and resolve customer concerns regarding security systems.
• Advise customers and the customer care center on system status and inspection results.
• Repair or replace burglar alarms, fire alarms, CCTV systems, Card Access systems, and other security equipment.
• Work independently from remote locations, ensuring the highest level of service.
• Identify and eliminate trouble with damaged equipment or wiring; readjust, repair, or replace inoperative equipment and test for operation.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Provide recommendations and solutions to ensure facilities run efficiently, including upselling opportunities and quotes.

Qualifications

• High School Diploma or equivalent.
• 3–4 years of experience installing and inspecting/repairing Tyco Integrated Security or comparable product lines.
• Experience with Card Access, CCTV, and IP cameras.
• HIRSCH Certificate.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver’s license.

Preferred Qualifications

• Fire alarm experience.
• Some college education.
• NICET II or greater certification.

Compensation

Hourly range: $32.06 – $44.13, determined by education, experience, background, internal equity, and market data.

Hiring Process

We may use technology-assisted tools, including artificial intelligence, to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

EEO Statement

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by law. For more information about your equal opportunity and non-discrimination rights, visit EEO is the Law. If you require accommodation during the application process, please contact the accessibility team.