Security Systems Programmer I

Preferred Technologies, LLC; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Profit-sharing bonuses

Job summary

Preferred Technologies, LLC in Austin, TX seeks a Security Systems Programmer I to join the IT Services team, supporting deployment and validation of critical security technologies. This entry-level role grows technical skills while aiding internal and external customers with programming support.

The position involves data entry, IP addressing of cameras and access devices, programming across Genetec, Honeywell, and other platforms, plus on-site and remote troubleshooting.

Qualifications

• Basic understanding of security systems and electronics.
• Ability to absorb and follow technical instructions with precision.
• Strong communication and teamwork skills.
• Licensed or ability to obtain TXDPS Security License and TWIC card immediately.

Responsibilities

• Data entry.
• IP addressing of cameras, intrusion, and access control devices.
• Programming security systems across Genetec, Honeywell, Software House, DMP, Bosch.
• Assist field teams with configuration, integration, and testing of PACS, CCTV, IDS.
• Follow instructions under the IT Services Manager guidance.
• Participate in on-site and remote troubleshooting for functionality and compliance.
• Document configuration steps, test results, and performance metrics.
• Support equipment preparation and staging for deployment.
• Maintain responsiveness in dynamic field environments.

Skills

Basic security systems knowledge

Networked systems understanding

Strong communication

Teamwork

Problem solving

Initiative

TXDPS license eligibility

TWIC eligibility

Education

High School Diploma or equivalent

Tools

Excel

Word

Teams

Job description

Why Pref-Tech?

Voted "Top Workplaces" by Houston Chronicle and Austin American Statesman, 2 years in a row! We aim to make “family” a core reason we attract incredible people, retain them, and collectively deliver unequaled quality and service to customers. If your heart and mind are pushing you to join a team who deeply desires to be the best in the world, has a long-game approach to business, prides itself on doing exceptional work, celebrates service to others, and is willing to invest in you, you should consider Pref-Tech.

Position Overview

The Security Systems Programmer I plays a vital support role within the IT Services team, assisting in the deployment and validation of critical security technologies. This entry-level position is ideal for candidates eager to grow their technical skills in real-world environments while contributing to the successful implementation of enterprise security systems. You will assist customers both internal and external with various requests for security system programming support.

Key Responsibilities

The following are tasks that the position is responsible for, but not limited to:

• Data entry
• IP addressing of cameras, intrusion, and access control devices
• Security/Intrusion system programming of cameras, intrusion, and access control devices within various platforms. (Genetec, Honeywell, Software House, DMP, Bosch, etc…)
• Assist field teams with the configuration, integration, and testing of:
• Physical Access Control Systems (PACS)
• Closed-Circuit Television (CCTV) systems
• Intrusion Detection Systems (IDS)
• Follow detailed technical instructions and standard operating procedures under the guidance of the IT Services Manager
• Participate in on-site and remote troubleshooting efforts to ensure system functionality and compliance
• Document configuration steps, test results, and system performance metrics
• Support the preparation and staging of equipment for deployment
• Maintain a high level of responsiveness and adaptability in dynamic field environments

Required Qualifications

• High School Diploma or equivalent
• Microsoft Office Products i.e.. Excel, Word, Teams
• Basic understanding of networked security systems and low-voltage electronics
• Ability to absorb and follow technical instructions with precision
• Strong communication and teamwork skills
• Solves problems accurately and efficiently
• Shows initiative
• Currently licensed or must have the ability to immediately obtain TXDPS Security License and TWIC card

Preferred Qualifications

• Access Control and CCTV Security Systems
• Familiarity with tools used for system configuration and diagnostics is a plus

Compensation

• Competitive Pay
• Inclusion in Operational Incentive Program, which shares excess profits as bonuses
• 401K Safe Harbor Plan with matching dollar-for-dollar up to 4% of annual gross salary (Traditional and Roth options available)
• Health, Dental, and other elective insurances

Work Hours & Travel

Our office hours are from Monday – Friday, 8:00 a.m. to 5:00 p.m. Travel is 10-20% to Pref-Tech offices, job sites, and conferences.

Physical Requirements

This position is primarily office-based and requires the ability to sit for extended periods, operate a computer and standard office equipment, and communicate effectively in person and electronically. Occasional light lifting (up to 15 lbs.) may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values

First and foremost, at Pref-Tech, you must understand, internalize, and represent our PGRIT Core Values:

• Professionalism: Our expectations are high, we take great pride in our work, and we communicate well.
• Grit: We thrive on challenges. We do what it takes to get the job done.
• Right: We know what right is and do it every time.
• Intelligent Thought: We plan meticulously, execute decisively, and resolve issues effectively.
• Trusted Advisors: We are experts. We continuously develop our knowledge and transfer that knowledge to each other, our customers, and our vendors.

You must also fulfill our purpose statement within all decisions and actions in performance of your job and when representing Pref-Tech: “Within a family culture, nurture and inspire our employees to creatively resolve customer pain using the highest level of craftsmanship and service.”

EEO Statement

Preferred Technologies, LLC is an Equal Opportunity Employer who is committed to workforce diversity. Minorities/Females/Disabled/Veterans are encouraged to apply. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. We offer a smoke-free and drug-free workplace.

Candidate Screening

Employment is contingent upon successful completion of background investigation and pre-employment drug screen. Pref-Tech maintains a drug-free workplace and conducts random drug screenings as part of our commitment to safety and compliance. All applications and resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted for an interview.