Security Systems Operations Manager

YDU JC Air Cond & Ref Inc.- Dubai; New York (NY); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Bonus plan

Benefits package

Job summary

Johnson Controls in New York City is seeking a Security Operations Manager responsible for coordinating people and materials to install Security & Life Safety Systems within the NYC territory, including video surveillance, fire alarm, and access control projects.

You will plan and supervise installations, confirm equipment procurement, and maintain documentation, while developing workforce capabilities and ensuring on-time, safe, and high-quality job performance.

Qualifications

• Associate degree or equivalent 2-year electronic trade school training.
• Minimum 3-5 years of electrical/electronic installation experience.
• Demonstrated mechanical aptitude.
• Ability to manage installation work in a structured, customer-focused environment.

Responsibilities

• Assign and coordinate people and materials to support installation of Security & Life Safety Systems within the territory.
• Plan, schedule, supervise, and control installations to meet customer commitments.
• Confirm equipment procurement and ensure materials are available as needed.
• Prepare progress and expense reports and related documents on time.
• Evaluate system performance to maintain reliability and minimize malfunctions.
• Maintain knowledge of current security and life safety standards and developments.
• Keep associates and customers informed of industry changes affecting installation work.
• Develop workforce size and capability to handle subscriber workloads.
• Build team readiness for successful job performance and installation requirements.

Skills

Electrical installation

Mechanical aptitude

Project coordination

Customer-focused

Security systems knowledge

Education

Associate degree or equivalent 2-year electronic trade school training

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Role Overview

The Security Operations Manager is responsible for the assignment and coordination of people and materials needed for the prompt and complete installation of business customer Security & Life Safety Systems within an assigned territory. This includes Video Surveillance, Burglar Alarm, Fire Alarm, and Access Controls jobs, along with developing associate capabilities to support successful job performance and installation requirements. This position will be running the New York City team.

Key Responsibilities

• Assign and coordinate people and materials to support prompt, complete installation of Security & Life Safety Systems jobs within the assigned territory.
• Plan, schedule, supervise, and control installations to support customer commitments.
• Confirm equipment procurement for installations and help ensure materials are available when needed.
• Prepare progress reports, expense reports, and other related documents accurately and on time.
• Evaluate system performance and effectiveness to help maintain reliability and minimize equipment malfunctions.
• Maintain technical knowledge of current standards and new developments related to security and life safety systems.
• Keep associates and customers informed of industry changes that may affect installation work or system expectations.
• Develop workforce size and capability to efficiently accommodate subscriber-related workloads.
• Build team readiness by preparing associates for successful job performance and installation requirements.

How You Will Do It

• Take ownership of installation outcomes by planning ahead, working safely, and acting with integrity in every assignment.
• Stay close to the work by monitoring schedules, materials, and field progress so obstacles are identified and removed quickly.
• Use clear communication with associates, customers, and internal partners to keep work moving and expectations aligned.
• Apply continuous improvement by reviewing system performance, surfacing issues early, and using practical problem-solving to reduce malfunctions.
• Support strong teamwork by coordinating across functions, sharing information openly, and valuing different perspectives.
• Keep documentation current and complete so reports, expenses, and status updates support reliable operations.
• Stay current on industry changes and translate updates into practical guidance for the team and customers.

Qualifications

• Associate degree or equivalent 2-year electronic trade school training.
• Minimum 3-5 years of electrical and electronic equipment installation experience.
• Demonstrated mechanical aptitude.
• Ability to manage installation work in a structured, customer-focused environment.
• Comfort working with security and life safety systems in a territory-based operations role.

HIRING SALARY RANGE: $115,000-140,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers #LI-JH1

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.