Fire Installation Supervisor

YDU JC Air Cond & Ref Inc.- Dubai; Olde West Chester (OH); On-site; USD 76,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

401K

Benefits package

Bonus plan

Job summary

Johnson Controls seeks a Fire Installation Department Supervisor in Ohio to lead fire alarm installation projects, oversee technicians, and ensure safety and on-time delivery. You will balance customer commitments with productivity and financial performance while developing a skilled team.

You will coordinate with sales on pre-bid labor scopes and ensure compliance with codes and company standards. A NICET II certification and 5–10 years’ experience are preferred.

Qualifications

• Bachelor's degree or equivalent industry experience.
• 5-10 years of experience in a fire alarm installation environment.
• Demonstrated supervisory or leadership experience, including training, team development, and performance management.
• Strong presentation, communication, negotiation, and customer interaction skills.
• NICET Level II Certification in Fire Alarm Systems.
• Ability to manage multiple priorities and respond to 24/7 on-call support requirements.

Responsibilities

• Oversee installation, programming, and commissioning of fire alarm and electronic systems per designs and codes.
• Lead, mentor, and develop installation technicians through onboarding, training, coaching, and performance management.
• Plan, schedule, supervise, and coordinate installation activities across multiple projects.
• Partner with sales during pre-bid to support accurate labor scoping and installation planning.
• Maintain proactive customer communication and address installation, billing, or collection concerns professionally.
• Drive revenue, profitability, and productivity by monitoring performance metrics and implementing improvements.
• Ensure safety compliance through EHS policies, training, and inspections.
• Provide 24/7 on-call support for after-hours issues and oversee daily fleet use.

Skills

Leadership

Communication

Presentation

Customer interaction

On-call readiness

Education

Bachelor's degree in Business/Engineering or related field

Job description

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Fire Installation Department Supervisor

Johnson Controls delivers fire protection and life safety solutions that help customers protect people, property, and operations. In this branch leadership role, you will guide installation execution, support technicians, and help ensure projects are delivered safely, on time, and to quality standards. The Fire Installation Department Supervisor is a self-motivated, results-driven leader responsible for the successful execution of fire alarm and electronic installation projects within the branch. You will balance customer commitments, safety, productivity, and financial performance while leading and developing a team of installation professionals.

Role Overview

This role serves as the installation business leader for the branch. You will oversee people, materials, schedules, and processes to make sure projects are completed in line with approved designs, applicable codes, and Johnson Controls quality standards. Success in this role depends on strong leadership, sound judgment, clear communication, and consistent follow-through in the field and with customers.

Key Responsibilities

• Oversee the installation, programming, and commissioning of fire alarm and electronic systems per approved designs, specifications, and applicable codes.


• Lead, mentor, and develop installation technicians through onboarding, training, coaching, and performance management.


• Plan, schedule, supervise, and coordinate installation activities across multiple projects.


• Partner with the sales organization during the pre-bid process to support accurate labor scoping and installation planning.


• Maintain proactive customer communication, confirm installation schedules, and address installation, billing, or collection concerns professionally.


• Drive revenue, profitability, and productivity by monitoring performance metrics and implementing improvement actions.


• Ensure safety compliance through corporate EHS policies, current training and certifications, accident investigations, and job site inspections.


• Provide 24/7 on-call support for after-hours customer issues, dispatch guidance, and technical problem-solving, and oversee daily fleet vehicle use assigned to the department.

How You Will Do It

Own outcomes with accountability, safety, and integrity by setting clear expectations, following through on commitments, and ensuring work is performed responsibly.

Stay close to the work by confirming schedules with customers, coordinating directly with project coordinators, and removing obstacles before they affect delivery.

Improve every day through regular coaching, productivity reviews, and practical problem-solving that strengthens quality and throughput.

Win as one team by collaborating with sales, project coordinators, technicians, and customers to keep execution aligned.

Read and interpret building plans, electrical drawings, and specifications to support field decisions and commissioning outcomes.

Test installed systems, support approval from the local Authorities Having Jurisdiction (AHJ), and verify compliance with corporate EHS and regulatory expectations.

Provide after-hours guidance that helps technicians solve issues quickly and maintain strong customer relationships.

Support technician success through daily direction, independent judgment, and consistent feedback that reinforces quality and productivity.

Qualifications

• Bachelor's degree in Business, Engineering, or a related field, or equivalent industry experience.


• Minimum of 5-10 years of experience in a fire alarm installation environment.


• Demonstrated supervisory or leadership experience, including training, team development, and performance management.


• Strong presentation, communication, negotiation, and customer interaction skills.


• NICET Level II Certification in Fire Alarm Systems.


• Ability to manage multiple priorities and respond to 24/7 on-call support requirements.

Nice to Have

• 7+ years of hands-on field experience.


• 5 years of fire alarm audio programming experience.


• At least 1 year of people management or supervisory experience.


• Knowledge of additional low-voltage systems.


• Simplex 4100ES certification.


• Simplex network certification.

Why Join Us

• What we offer includes a competitive salary, paid vacation/holidays/sick time with 15 days of vacation in the first year, and a comprehensive benefits package including 401K, medical, dental, and vision care available day one.


• You will also have access to extensive product and on-the-job/cross training opportunities with outstanding resources, an encouraging and collaborative team environment, and dedication to safety through our Zero Harm policy.


• Check us out: https://youtu.be/pdZMNrDJviY

HIRING SALARY RANGE

$76,100 - 104,600 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.

This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.