Security & Fire Equipment Service Technician

YDU JC Air Cond & Ref Inc.- Dubai; Calumet City (IL); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

401K, medical, dental, and vision care

Job summary

Johnson Controls, a global leader in building technologies, seeks a skilled service installer for fire alarm and security systems in our Chicago area team. You will perform commissioning, installation, and field troubleshooting to meet customer specifications.

The role requires 2–5 years in relevant systems, ability to read blueprints, and strong safety discipline; we offer competitive pay, comprehensive benefits from day one, and opportunities for professional growth.

Qualifications

• 2-5 years' experience with installation and service of fire alarm, access control, CCTV, intrusion, and intercom systems
• Working knowledge of electricity and electronics; troubleshooting skills
• Ability to read and understand complex building plans, diagrams and submittals
• Proficient in Windows and Microsoft Office; IT networking knowledge

Responsibilities

• Perform service and new installation commissioning on fire alarm, access control, CCTV, intrusion, and intercom systems.
• Supervise and inspect installation to meet customer expectations and manufacturer specs.
• Coordinate field activities, system programming, commissioning and AHJ testing.
• Diagnose equipment issues and provide cost-effective restoration solutions.
• Prepare daily activity reports and manage field labor hours.

Skills

Fire alarm systems

Access control

CCTV

Intrusion alarm

Intercom systems

Education

High school diploma or trade school

Associate degree in electronics or related field

Tools

P2000

CCURE 9000

Genetec

Milestone

NICET

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

What we offer

• Competitive salary
• Paid vacation/holidays/sick time- 10 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out!: https://youtu.be/pdZMNrDJviY

What you will do

• Perform service and new installation commissioning activities on fire alarm, access control, CCTV, intrusion alarm and intercom systems.

How you will do it

• Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
• Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
• Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
• Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
• Manage assigned Electronic Systems service calls in regard to field labor hours estimated
• Customer satisfaction through coordination, response to customer requests and problems and clear communication skills
• Prepare reports on daily activities
• May be required to work overtime
• Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
• Required to lift and or carry equipment and tools, which may be over forty (40) pounds
• Working environment may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
• Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
• Must adhere to all OSHA and JCI safety policies and procedures
• Complete mileage and monthly vehicle reports in a timely manner

What we look for

• Required 2-5 years’ experience with installation and service of fire alarm, access control, CCTV, intrusion, and intercom systems
• Demonstrate working knowledge of electricity and electronics in addition, demonstrate an aptitude for troubleshooting systems and performing necessary repairs
• Security experience with P2000 or C-Cure 9000 or similar access control system required.
• Ability to effectively work independently
• Demonstrate a high level of customer service
• Be able to carry and move equipment/tools weighing up to 40 pounds
• Minimum high school/trade school graduate, military, or two-year Associate degree in a technical field involving electronics or computers
• Working knowledge of personal computers Windows and Microsoft's suite of Office software
• Working knowledge of IT network systems is required
• Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
• Excellent verbal and written communication skills
• Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.
• PERC Card required CCURE 9000, Genetec, Salient, Milestone and NICET are preferred.

HIRING HOURLY RANGE: $32.06 - 44.13 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.