Security Systems Level S2 Technician

C&W Services; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sign-on bonus $2,000

Job summary

C&W Services is seeking a Security Systems Engineer to design, implement, and support enterprise-level security solutions. The role focuses on Lenel S2 access control, CCTV/VMS, and intrusion systems across multiple facilities.

You will configure, upgrade, and integrate components while partnering with IT and facilities teams to ensure reliability and safety. The ideal candidate brings Lenel S2 certification, 3–5+ years in physical security or related fields, strong networking knowledge, and

Qualifications

• ,Must hold Lenel S2 Certification (required).
• -3–5+ years of hands-on experience in physical security systems, low-voltage electrical systems, or controls engineering.
• -Experience with access control (Lenel, S2, or similar), IP video surveillance systems.
• -Familiarity with network security and system integration best practices.
• -Ability to read wiring diagrams, control drawings, and network topology.
• -Knowledge of NEC and applicable compliance requirements.

Responsibilities

• Design, configure, maintain, and optimize enterprise-level physical security systems focusing on Lenel S2 access control.
• Program and troubleshoot hardware such as door controllers and badge readers.
• Implement system enhancements and integrations with enterprise platforms.
• Perform diagnostics, repairs, preventive maintenance, and lifecycle upgrades.
• Maintain documentation and ensure compliance with NEC/OSHA and site standards.
• Provide on-call support and rapid response to outages or incidents.

Skills

Lenel S2 Certification

5+ years experience

Access control systems

IP-based video surveillance

Low-voltage wiring

TCP/IP networking

System integration

On-site troubleshooting

Education

Lenel S2 Certification

Tools

Lenel S2

Milestone

Genetec

Avigilon

BACnet

Modbus

ONVIF

Job description

• The Security Systems Engineer is responsible for the design, configuration, maintenance, and optimization of enterprise-level physical security systems, with a primary focus on Lenel S2 access control platforms. This role supports mission-critical infrastructure by ensuring the reliability, integrity, and performance of integrated security technologies including access control, video surveillance (CCTV/VMS), and intrusion detection systems.
• The ideal candidate brings strong technical expertise in low-voltage systems, networked security applications, and system integration, and can operate both independently and collaboratively in dynamic commercial or industrial environment.
• This position is responsible to provide ongoing maintenance, repair, and upgrades for physical security infrastructure, including badge readers, surveillance cameras, and locking hardware throughout assigned facilities

Security Systems Engineering & Administration

• Must have a Lenel S2 Certification.
• $2,000 sign on bonus.
• Administer, configure, and support Lenel S2 access control systems, including database management, user provisioning, system upgrades, and patching.
• Program and troubleshoot access control hardware such as door controllers, badge readers, panels, relays, and power supplies.
• Design and implement system enhancements, expansions, and integrations with other enterprise platforms.

Installation, Maintenance & Troubleshooting

• Perform advanced diagnostics and repairs on low-voltage security systems (24V AC/DC), including access control, intrusion detection, and CCTV systems.
• Troubleshoot communication issues across TCP/IP-based systems, field devices, and controllers.
• Conduct preventive maintenance, system audits, and lifecycle upgrades to ensure optimal system performance.

Video Surveillance & Integrated Systems

• Maintain and support IP-based video surveillance systems (VMS), including camera configuration, firmware updates, and network connectivity.
• Ensure proper camera placement, field of view, and recording integrity.
• Support integrations between access control and video systems for event correlation and monitoring.

Network & Systems Integration

• Work with IT teams to configure VLANs, IP addressing, and network security for physical security devices.
• Integrate security systems with enterprise tools (e.g., Active Directory, identity management systems).
• Utilize and support communication protocols such as BACnet, Modbus, and ONVIF where applicable.

Documentation & Compliance

• Maintain accurate system documentation (as-builts, wiring diagrams, network topology, and configuration baselines).
• Ensure compliance with NEC, OSHA, and site-specific safety and operational standards.
• Document incidents, service activities, and system changes in service management platforms.
• Provide on-call support and rapid response to system outages or security incidents.
• Perform root cause analysis and implement corrective actions to prevent recurrence.
• Coordinate with cross-functional teams and vendors for escalations and project delivery.

Required Qualifications

• Lenel S2 Certification (required) – demonstrated experience supporting and administering Lenel S2 systems.
• 3–5+ years of hands-on experience in physical security systems, low-voltage electrical systems, or controls engineering.
• Strong experience with:
• Access control systems (Lenel, S2, or similar enterprise platforms).
• IP-based video surveillance systems (Milestone, Genetec, Avigilon, etc.)
• Low-voltage wiring, panel terminations, and field device installation.
• Proven ability to read and interpret:
• Wiring diagrams and control drawings.
• Network topology diagrams.
• Solid understanding of:
• TCP/IP networking fundamentals (IP addressing, switches, routing basics).
• Industry standards and protocols (e.g., ONVIF, BACnet, Modbus).
• National Electrical Code (NEC) and relevant compliance requirements.

Technical Skills

• Proficiency using diagnostic tools such as multimeters, cable testers, and network analyzers.
• Experience configuring and troubleshooting distributed hardware systems and embedded controllers.
• Familiarity with Windows-based servers, databases, and security system software platforms.

Preferred Qualifications

• Experience supporting enterprise environments (corporate campuses, data centers, industrial facilities).
• Knowledge of cybersecurity best practices as applied to physical security systems.
• Manufacturer certifications in VMS or access control platforms (e.g., Genetec, Milestone, Avigilon).
• Experience with system commissioning, testing, and project implementation.
• Strong analytical and problem-solving capabilities.
• Ability to work independently as well as in cross-functional technical teams.
• Excellent communication and documentation skills.
• High attention to detail and commitment to system reliability and safety.