Security System Technician

Socket.dev; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

EnvelopiQ is seeking a Security System Technician in Indianapolis to install and configure access control systems and CCTV cameras. You will connect panels, install software, test performance, and train customers on operation and maintenance.

The role requires hands-on installation, detailed record-keeping, and the ability to handle wiring and site work under varied conditions. Pre-hire drug test and background check are included.

Qualifications

• 2+ years of experience in physical security, fire alarm or low voltage installation and programming.
• Strong troubleshooting and mechanical aptitude.
• Experience with access control and video surveillance systems.

Responsibilities

• Install, program, and configure access control and surveillance systems per customer specs.
• Connect control panels, apply requirements, conceal wires, install security software.
• Test installed systems for proper functionality.
• Train customers on operation and maintenance of systems.
• Perform quality assurance checks to meet standards and specs.
• Address customer questions during and after installation.
• Maintain records of configurations, wiring diagrams, and settings.
• Run electrical wiring, including drilling, trenching, and aerial runs.
• Undertake other duties as assigned.

Skills

Security systems experience

Troubleshooting skills

Mechanical aptitude

Interpersonal skills

Education

High school diploma

Job description

A part of the Envelop Group family of companies, EnvelopiQ views technology as an enabler that can: reinvent the user experience, streamline operational effectiveness, and smartly evolve current business models. The approach to smartly integrate technology allows customers to leverage the data to create outcomes with impact.

The Security System Technician is responsible for the installation, setup, and configuration of access control systems and video security cameras.

What you'll do:

• Install, program, and configure access control and surveillance systems, including CCTV cameras, access control panels, intrusion alarm system and related hardware and software components, according to customer specifications and project requirements.
• Responsible for the connection of control panels, application requirements, wire concealment and security software installation.
• Conduct thorough testing of installed systems to ensure proper functionality.
• Provide training to customers on the operation and basic maintenance of access control and video security systems.
• Conduct quality assurance checks and inspections of security system installations to ensure compliance with industry standards and customer specifications.
• Address customer questions and concerns during and after the installation.
• Maintain accurate records of all installation activities, including configurations, wiring diagrams, and system settings.
• Run electrical wiring; related activities to include drilling, trenching, and aerial runs.
• Other duties as assigned.

Required skills, knowledge, and abilities:

• High school diploma or state-recognized GED; Vocational or trade school courses in electrical, electronics, or communication systems preferred.
• 2+ years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, and programing systems.
• Experience with any or all of the following preferred: Access Control, Salto, Hirsch, Open Options, Genetec, Video Surveillance, Hanwha, Milestone, Vicon.
• Strong troubleshooting skills and mechanical aptitude.
• Sense of urgency, self-initiative, dedication, and sense of ownership.
• Effective written and verbal interpersonal skills with the ability to collaborate with internal and external stakeholders at all levels of an organization.
• Outstanding ability to follow through from start to finish of work.
• Highly organized with strong attention to detail, while also able to balance multiple priorities.

Physical Demands:

• Ability to work in a variety of circumstances, including but not limited to standing, walking, bending, kneeling, crouching, crawling, climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May be required to satisfy requirements imposed by specific projects, customers, or company needs including to be vaccinated for the flu and/or Covid-19, and subject to all applicable laws.
• Must be able to use hand tools, laptop, email, smartphone, and tablet.
• Must be able to carry and move equipment and tools weighing up to 50 pounds unassisted.

Pre-hire requirements include a drug test and a background check.