Security Supervisor - Lead Team & Life Safety (License Req)

Harvard Maintenance, Inc; Philadelphia (Philadelphia County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health & Welfare

Dental

Vision

Sick Leave

Vacation

401K

Job summary

Harvard Protection Services in Philadelphia, PA, is seeking a Security Supervisor (Driver's License Required) for full-time roles with Tue-Saturday schedules. You will oversee security staff, ensure safety and policy compliance, and deliver professional customer-focused service to protect people and property.

The position requires a high school diploma or equivalent, a valid security license, reliable transportation, and strong communication.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Verifiable supervisory and advanced education and/or certifications preferred.
• Previous contract security, law enforcement, military, customer service experience is helpful.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills.
• Write routine correspondence, to include log entries, incident and reporting.
• Ability to work in a fast paced, customer service environment.
• Good time management skills and the ability to prioritize and problem solve.
• Ability to work independently and in a team environment.
• Excellent computer skills including Microsoft Office.

Responsibilities

• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Answer all phones in a professional manner
• Know the facility / building policies and procedures, lead and enforce them within positions limits
• Follow and coordinate established emergency response, action planning and procedures
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation
• Prepare reports on accidents, incidents, and suspicious activities, as required
• The essential duties and responsibilities may differ by customer location assigned

Skills

Interpersonal communication

Time management

Problem solving

Teamwork

Education

High School Diploma / GED or equivalent

Supervisory experience / certifications preferred

Tools

Microsoft Office

Job description

Harvard Protection Services in Philadelphia, PA, is seeking a Security Supervisor (Driver's License Required) for full-time roles with Tue-Saturday schedules. You will oversee security staff, ensure safety and policy compliance, and deliver professional customer-focused service to protect people and property.

The position requires a high school diploma or equivalent, a valid security license, reliable transportation, and strong communication.