Security Team Lead - Frontline Safety & Mentorship

Harvard Maintenance, Inc; Norristown (Montgomery County); On-site; USD 28,000 - 34,000; Full time

Job summary

Harvard Protection Services is seeking a Security Supervisor in Norristown, PA to lead security personnel and ensure safety and compliance for the client facility. Schedule is Mon-Fri 8am-4pm with competitive hourly pay and benefits.

The role requires state licenses and a high school diploma or GED, plus strong leadership, reporting, and communication skills to protect people and property and to deliver exceptional service.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills.

Responsibilities

• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building.
• Perform operations related functions to include; scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Answer all phones in a professional manner.
• Know the facility / building policies and procedures, lead and enforce them within positions limits.
• Follow and coordinate established emergency response, action planning and procedures.
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation.
• Prepare reports on accidents, incidents, and suspicious activities, as required.
• The essential duties and responsibilities may differ by customer location assigned.

Skills

Security licenses

Supervisory experience

Customer service

Interpersonal communication

Microsoft Office

Written reporting

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Harvard Protection Services is seeking a Security Supervisor in Norristown, PA to lead security personnel and ensure safety and compliance for the client facility. Schedule is Mon-Fri 8am-4pm with competitive hourly pay and benefits.

The role requires state licenses and a high school diploma or GED, plus strong leadership, reporting, and communication skills to protect people and property and to deliver exceptional service.