Security Supervisor – Lead a High-Impact Team

Harvard Maintenance, Inc; Philadelphia (Philadelphia County); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

health & welfare

dental

vision

sick leave

vacation

401K enrollment benefit opportunities

Job summary

Harvard Protection Services is seeking a Security Supervisor to lead contracted security teams at assigned client sites in Philadelphia. You will ensure quality service, supervise staff, and maintain professional conduct while protecting people and property.

The role requires a high school diploma or equivalent, state security licenses, strong communication and time-management skills, and the ability to work in a fast-paced customer service environment.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Verifiable and successful supervisory and advanced education and/or certifications preferred.
• Previous contract security, law enforcement, military, customer service experience is helpful.

Responsibilities

• Ensure quality services are provided to meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring and leading security personnel assigned to the facility/building.
• Perform operations related functions to include scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
• Provide recommendations for positive and negative personnel actions for those staff members under his/her direct supervision as a Security Supervisor.
• Maintain a professional demeanor, leading staff and aiding customers, employees, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Answer all phones in a professional manner as a Security Supervisor.
• Know the facility / building policies and procedures, lead and enforce them within positions limits as a Security Supervisor.
• Follow and coordinate established emergency response, action planning and procedures.
• Initiate preliminary investigations into incidents and write reports to ensure accuracy of necessary documentation.
• Prepare reports on accidents, incidents, and suspicious activities, as required.

Skills

Interpersonal communication

Time management

Problem solving

Microsoft Office

Teamwork

Education

High School Diploma

Security supervisory certification preferred

Job description

Harvard Protection Services is seeking a Security Supervisor to lead contracted security teams at assigned client sites in Philadelphia. You will ensure quality service, supervise staff, and maintain professional conduct while protecting people and property.

The role requires a high school diploma or equivalent, state security licenses, strong communication and time-management skills, and the ability to work in a fast-paced customer service environment.