Security Supervisor - Full Time (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 52,000 - 68,000; Full time

Job summary

Caesars Palace, a flagship property of Caesars Entertainment, seeks a Security Supervisor to oversee shift personnel, enforce safety procedures, and coordinate with other departments. The role requires strong leadership, incident reporting, and the ability to respond to emergencies on property.

Qualified candidates should have 3+ years of supervisory or casino security experience, valid Nevada licenses, and the ability to work any shift.

Qualifications

• Minimum of 3 years supervisory experience preferred.
• 1-2 years Guest Safety experience or related casino security experience required.
• Prefer individual with two years police, military police, or casino security experience.
• Ability to manage several tasks at once and maintain clear written reports.

Responsibilities

• Supervise security staff assigned to shift and ensure policies are followed.
• Maintain timely and accurate reports and correspondence for the department.
• Respond to emergencies, fire alarms, and incidents with appropriate procedures.
• Coordinate with executives and other departments; brief the Director on incidents.
• Perform duties of Security Officer as needed and train new officers.

Skills

Supervisory experience

Guest safety experience

Casino security experience

Team leadership

Education

High school diploma

Job description

Job Description

Supervisors are ordinarily assigned to supervise the various shifts, but may be assigned additional duties by the Director.

Supervisors are ordinarily assigned to supervise the various shifts, but may be assigned additional duties by the Director.

Responsibilities

• Efficiently manages personnel and resources ensuring that all Policies and Procedures are followed completely.
• Ensures all reports and correspondence are properly completed in a timely manner throughout the Department.
• Answers telephones using the proper telephone etiquette and dispatches to the appropriate departments.
• Controls responding forces and handles emergencies using the proper method, while simultaneously using the correct safety procedures.
• Sets standards, trains and evaluates subordinates in a consistent and tactful manner.
• Performs all duties of a Security Officer as needed.
• Determines personnel requirements on a daily basis to accommodate property peak hours.
• Supervises entire Security staff assigned to shift.
• Holds roll call and make assignments at the beginning of shift.
• Continually evaluates subordinates for alertness, appearance and proper performance of duties. Checks all reports for accuracy and completeness.
• Reports all unsafe conditions which have been identified to the Director.
• Briefs the Director on all matters that should be called to the Director's attention.
• Briefs the Director on all incidents and any pertinent information occurring on the previous shift. Supervises and conducts on the job training for all new Officers assigned to their shift.
• Responds to all fire alarms and other emergencies within the property.
• Renders assistance to Executives and Supervisors.
• Schedules personnel for special events.
• Schedules vacations and any replacements that are needed.
• Verifies and approves all trespass warnings and detentions.
• Investigates complaints about Security from guests, Department heads, etc. Disciplines subordinates when necessary.
• Ensures chain of command is followed, as it relates to personnel grievances or problems.
• Ensures that all monetary transactions handled by Security Personnel are within State Gaming Regulations.
• Any and all duties and tasks delegated by the Director of Security.

Qualifications

• Must be 21 years of age or older
• High school graduate or equivalent is required.
• Minimum of 3 years supervisory experience preferred.
• 1-2 years Guest Safety experience or related casino experience required.
• Prefer individual with two years police, military police, or casino security experience.
• Prior experience is a position with direct guest contact is preferred.
• Ability to manage several tasks at once.
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications, and have a current and valid Nevada Driver’s License.
• Must be able to work any day of the week and any shift.
• Must present a well groomed appearance.
• Must undergo eight (8) hours of ASP (baton) training.
• Must be able to prepare effective written reports.
• Must be able to get along with co-workers and work as a team.
• Must be able to foster teamwork and a sense of urgency in accomplishing tasks.

Additional Requirements

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
• Must be able to physically restrain individuals when a condition of arrest exists.
• Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds. Must be able to push or pull up to 150 pounds.
• Must be able to see and, also, remember the specific details of incidents and persons. Must be able to give court testimony when necessary and write detailed reports.
• The Security Officer must be able to read, write, speak and understand English.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must pass the physical and written testing of the Western Division Security Academy (Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton) within the first ninety days of employment.
• Must re-certify, between years 2 and 3, through the Western Division Security Academy, and must pass all physical, mental and environmental demands as required.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.