Security Officer

Caesars Entertainment; Stateline (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Caesars Entertainment in Stateline, Nevada is seeking a dedicated individual for a crucial security role focused on guest safety and satisfaction. Responsibilities include assisting guests, investigating incidents, and maintaining a visible presence to ensure a secure gaming environment.

The ideal candidate will uphold the highest integrity standards, have a valid driver's license, and be CPR certified or able to obtain certification shortly after hiring. A high school diploma or equivalent is preferred.

Qualifications

• Must have a valid Drivers’ License and clean driving record.
• Current CPR certification required or ability to obtain within 90 days.
• Must be 21 years of age.

Responsibilities

• Assist guests by giving directions and answering questions.
• Investigate all accidents on premises.
• Patrol the parking lot and garage.
• Ensure delivery of great customer service.

Skills

Customer service skills

Conflict de-escalation

Report writing skills

Computer literacy

Education

High school graduate or equivalent

Tools

CPR certification

Valid Drivers’ License

Job description

Job Description

To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.

Responsibilities

• Assists guests by giving directions and answering questions in a friendly and courteous manner.
• Investigates all accidents on Harrah’s/Caesars Republic premises.
• Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
• Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
• Patrols the parking lot and garage by car or van.
• Escorts employees with monies.
• Completes written reports as assigned.
• Controls and directs traffic as needed.
• Ensures the delivery of great customer service.
• Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.

Qualifications

• High school graduate or equivalent preferred.
• Proven ability to maintain confidentiality of the material being handled.
• Literacy and fluency in English.
• Must have a valid Drivers’ License and clean driving record.
• Have current CPR certification or be able to obtain certification within 90 days of hire date.
• Must be 21 years of age.
• Report writing skills.
• Computer literacy required.
• Ability to obtain a license from the Nevada Gaming Control Board.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures.

Additional Requirements

• Auditory and visual fields must include immediate environment.
• Ability to move quickly in response to emergency situations.
• Ability to deal with violent situations by verbally de‑escalating them or by physically restraining a violent person.
• Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency.
• Must be able to bend, lift up to 50 lbs., and carry the weight up to 2000 feet.
• Must be able to restrain, or assist in restraining a person of up to 200 lbs.
• Must be able to walk/stand up to 8 hours per day.
• Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.