Security Supervisor - DailyPay - 2nd Shift

Garda World Security; Fayetteville (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

GardaWorld Security in Fayetteville, NC is seeking a Security Shift Supervisor for a warehouse environment. You will supervise shift duties, maintain strong client relationships, and ensure the highest quality security service during a 1pm–9pm, Wednesday through Sunday, 40-hour schedule.

Key duties include coordinating staffing, payroll and reports, keeping accurate logs and post orders, and directing shift officers.

Qualifications

• Must have PPSB License and CPR certification.
• Authorized to work in the U.S. and able to provide HS diploma or GED.
• Extensive screening including background checks and drug test.
• Excellent customer service and basic phone/computer skills.

Responsibilities

• Supervise day-to-day security service at the facility to uphold high standards.
• Develop staffing schedules, payroll, and other reports.
• Maintain operational logs and post orders.
• Build strong relationships with client and staff, and act as liaison.
• Direct, supervise, and support shift officers on assignment.
• Prioritize safety and respond to emergencies with timely reporting.

Skills

Hands-on approach

Business acumen

Problem solving

Communication

Relationship management

Leadership

Ethical practice

Employee engagement

Cultural awareness

Education

High school diploma or GED

Tools

PPSB License

CPR Certified

Job description

JOB SNAPSHOT

Job Title: * Security Shift Supervisor
Location: * Fayetteville, NC
Environment: *Warehouse
Pay Rate: *19.13/hour
General Job Functions: * Managing Shift Duties
Shift & Hours: * Wednesday - Sunday 1pm-9pm 40 hour shift

Who is GardaWorld?

GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for Supervisors to fulfill different assignments for our clients.

JOB DESCRIPTION

Position Summary

The Shift Supervisor is responsible for maintaining strong relationships with both employees and clients, ensuring that the highest quality of customer service and security personnel is present to meet and exceed the client's financial and operational goals during an assigned shift.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure that GardaWorld Security core values are integrated into and throughout all business practices
• Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards - capable of representing GardaWorld as the premier provider of security services in the industry
• Assist in the development and implementation of staffing schedules, payroll, and other reports
• Ensure that operational logs, records and post orders are maintained appropriately.
• Develop and maintain effective relationships with client and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
• Assist in the selection, orientation, training, and continual development of staff assigned to the account
• Maintain goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
• Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
• Be ready to respond to any operational emergency and insure timely response, timely and efficient communications and accurate reporting
• Immediate responsibility to direct, supervise, and support shift officers.
• Recommend, nominate, and distribute rewards and recognition.
• Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
• Supervise & manage employees on your shift at your assigned job site.
• Maintain a healthy, professional relationship with our client at the assigned site.
• Exercise independent judgement and sound decision making in performing all duties.
• Additional duties as assigned.

Competencies

• Hands-on Approach, Business Acumen, Problem Solving, Communication, Consultation, Cultural Awareness, Leadership & Navigation, Relationship Management, Ethical Practice, Employee Engagement, Thick-skinned.

Supervisory Responsibility

This position supervises security officers

Work Environment

This job operates in varying site-specific environments. This role is active and the majority of the time is spent walking around a building interacting. This role routinely uses standard office equipment.

Physical Demands

The physical demands described here are representative of those, which must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work

This is a full-time position, hourly, non-exempt position. Standard days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require long hours and weekend work.

Travel

No travel is expected except to and from the job site.

Required Education and Experience

A high school diploma or equivalent (GED) required

Qualifications Needed

• Must have PPSB License
• CPR Certified Required
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Ideal Skills, Characteristics, & Experiences

• 5+ years of experience in a fast paced, complex environment.
• Results and people oriented but can balance business considerations
• Display process driven mentality.
• Highly organized.
• Self-motivated and displays a high sense of urgency.
• Stable progressive work history.
• Excellent communication skills.
• Acts with integrity.
• Resilient and Adaptable.
• Competitive spirit.Demonstrated ability to develop relationships at all levels.
• Not afraid to roll up sleeves and get involved in every aspect of the business.
• Must successfully pass an extensive background screening which may include criminal record checks (local, state and federal), drug test, skills assessment test, interviews, and personality profile.
• Negative result on pre-employment drug screen.

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

If you're ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and even casual roles available.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment