Security Supervisor

The Whitehall Hotel; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic hotel environment where you will play a crucial role in maintaining safety and order. As a supervisor, you will oversee hotel premises, ensuring compliance with regulations and addressing any disturbances. Your responsibilities will include patrolling public areas, assisting in emergencies, and managing the lost and found department. This position offers a unique opportunity to work in a vibrant setting, where your contributions will directly impact guest experiences. If you are a proactive individual with strong communication skills and a commitment to safety, this role is perfect for you.

Qualifications

• Ability to read and interpret safety rules and procedure manuals.
• Ability to write routine reports and speak effectively before groups.

Responsibilities

• Supervises and patrols hotel premises to maintain order and enforce regulations.
• Investigates disturbances and ensures compliance with hotel policies.
• Administers safety and security-related programs for the hotel.

Skills

Surveillance Skills

Incident Reporting

Emergency Response

Communication Skills

Problem-Solving

Education

One-year certificate from college or technical school

Two to three years related experience

Job description

Job Summary:

Supervises and patrols hotel premises to maintain order, enforce regulations, and observe applicable laws by performing the following duties.

Essential Duties and Responsibilities

• Supervises and patrols lobbies, corridors, public rooms, and the back parking lot
• Confer with management, interview guests and employees, and interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents
• Supervises and patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment
• Warns or ejects troublemakers, and cautions careless persons
• Obtain assistance for accident victims and writes incident reports
• Notify staff of the presence of persons with questionable reputations
• Assist management and enforcement officers in emergencies
• Supervises and administers the lost and found department
• Supervises staff for compliance with hotel policies
• Supervises safety and security-related programs for the hotel, including auditing and issuance of keys and communication devices, fire preparedness training, and CPR, assists in annual fire drills
• Supervises shipping and receiving per policy
• Assists other hotel departments with operating issues during peak or stressed periods and is knowledgeable in the work procedures and needs of those departments
• Performs other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience

One-year certificate from college or technical school, or two to three years related experience and/or

training, or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions,

and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively

before groups of customers or employees of an organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common

fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar

graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other

Ability to work a flexible schedule, including weekends and holidays.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. The employee is regularly required to use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to use close vision, distance vision and peripheral vision.

Source: Hospitality Online