Security Specialist II

ServiceSource; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage for family

100% company-paid Disability insurance

403(b) retirement plan with matching

Tuition Assistance

Generous paid time-off program

Job summary

ServiceSource is seeking a Security Specialist II to manage access control, issue credentials, and ensure compliance with security protocols at their St. Louis site. This position requires a high school diploma, 2 years of relevant experience, and the ability to maintain a Top Secret security clearance. The role involves a range of responsibilities from visitor control to registry duties, offering exposure to sensitive operations. Competitive benefits including health coverage, retirement plans, and generous paid time-off are provided.

Qualifications

• 2 years of security or related experience required.
• Valid driver’s license and/or access to reliable transportation required.
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph required.

Responsibilities

• Control site access, issue badges and ID cards.
• Verify clearances and authorize personnel via the C-CURE/SMS system.
• Provide access control service, comply with NGA/DOD regulations.

Skills

Excellent oral/verbal communication skills

Detail-oriented

Proficient in Microsoft Office

Education

High school diploma or state‑certified equivalent

Tools

Security Management System Software

Access Database

Microsoft Office

Job description

Job Summary

The Security Specialist II (SSII) is a journeyman level position comprising several components: Workforce Support Center, Visitor Control, Conference Center, Escort, Registry, SCIF Service, and Database Maintenance. Responsibilities include controlling site access, issuing badges and ID cards, parking passes, and ensuring all personnel follow site security, safety protocols and procedures.

Primary Duties

• Workforce Support Center: Accurately create, issue, and collect Intelligence Badges, Common Access Cards, Keys, Hangtags, Visits, Mobility Scooters and Passport Photos using systems such as Security Management System Software, Access Database, PeopleSoft, RAPIDS/DEERS and others. Assist customers with a wide range of topics and respond to all queries.
  Process clearances for departing and arriving personnel.
• Visitor Control: Verify clearances and authorize personnel via the C-CURE/SMS system or contact with the badging office. Issue temporary badges and assist with expediting personnel entering and exiting the facility via access control points.
• Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility. Generate furniture set‑up work requests (WRs), monitor facility cleanliness, and initiate WRs for non‑functioning items.
• Registry: Receive, wrap, and ship classified (Secret and Top Secret) material using appropriate FEDEX, UPS, Postal Service, and Defense Courier Services. Populate and maintain the related database. Create Courier Cards and manage classified information within the active region.
• SCIF: Provide access control service, comply with NGA/DOD/Intelligence Community Directives and Regulations, and interface with NGA Police and Government Site Security. Provide various security reports as needed.
• Escort: Monitor uncleared personnel assigned to the Supervised area. Ensure they have no exposure to classified data, are briefed on prohibited items, and comply with security regulations. Verify security badges to confirm clearances. May serve as an attendant at an access entry point to ensure only properly cleared personnel enter and exit the assigned area.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Additional Responsibilities

• May be assigned to work at either the St. Louis or Arnold campus. Must be able to operate the Security Management System (SMS/C/Cure) and sensitive but unclassified and classified computer systems.
• Escort duties may require evening and weekend hours.
• Adhere to contract‑mandated dress code. Uniform is required for Conference Center and Visitor Control in St. Louis.
• Perform pre‑access brief to preclude prohibited items from entering a Sensitive Compartmented Information Facility.
• Perform general administrative tasks such as time sheets, leave requests, etc.
• Annually complete the certification process on RAPIDS/DEERS to become a Verifying Official.
• Support the quality control program to ensure organization compliance with the contract Performance Work Statement.
• Annually pass the Visitor Control Certification Examination.
• Provide excellent customer service and answer routine questions.
• Gather and file various forms and reports at multiple locations each month.
• Perform other duties as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or state‑certified equivalent required.
• 2 years of security or related experience required.
• Valid driver’s license and/or access to reliable transportation required. Eligible drivers must have a good motor vehicle record (MVR).
• Ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph required.

Knowledge, Skills, and Abilities

• Must be able to work with people internally and externally at all levels of an organization.
• Proficient in Microsoft Office and able to become familiar with corporate‑specific programs and software.
• Be punctual—on time, ready to work scheduled hours.
• Excellent oral/verbal communication skills.
• Detail‑oriented and able to carry out work with the highest levels of accuracy.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. The employee is regularly required to stand, reach, talk, answer phones, keyboard, open and close wall dividers, arm and disarm alarms, operate combination locks, and open and close buildings. The employee is occasionally required to walk, sit, and lift or move supplies up to 15 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. The noise level is usually quiet.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company‑paid Disability, Life, and Accidental Death & Dismemberment insurance.
• A 403(b) retirement plan with company matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts to cover specific healthcare and dependent care expenses with pre‑tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time‑off program that increases with tenure.

EEO Statement

We are an Equal Employment Opportunity Employer, making employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all positions.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of others as part of their essential job functions cannot disclose this pay to individuals who cannot access it, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.