Security Specialist — Guest Safety & Service

Golden Entertainment, Inc.; Pahrump (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Alcohol Awareness Card

Nevada Gaming Registration

Job summary

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees and property across casino and hotel areas, delivering a safe and welcoming environment while upholding the company’s guest service culture.

You will monitor, patrol, escort money transfers, respond to incidents, support evacuations, and coordinate with law enforcement as needed, exercising strong communication and teamwork.

Qualifications

• 1 year of experience in hospitality or security preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and teamwork.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely, courteous guest service in line with company culture.
• Monitor and patrol casino and hotel areas to protect property and safety.
• Escort and secure transfers of money, tokens, and jackpots.
• Respond to incidents and emergencies, including injuries or illnesses.
• Support evacuations and direct guests appropriately.
• Assist guests with room key access and wheelchair escorts.
• Maintain and secure crime scenes, coordinate with law enforcement as needed.
• Log keys using Key-Trac system; monitor fire control and lost & found.
• Ensure compliance with gaming laws and internal controls.
• Deliver outstanding guest service promptly to guests and staff.
• Perform other duties as assigned.

Skills

Guest service

Communication

Patrol procedures

Teamwork

Security awareness

Education

High School Diploma or equivalent

Tools

Key-Trac system

Job description

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees and property across casino and hotel areas, delivering a safe and welcoming environment while upholding the company’s guest service culture.

You will monitor, patrol, escort money transfers, respond to incidents, support evacuations, and coordinate with law enforcement as needed, exercising strong communication and teamwork.