Guest-Focused Security Officer for Casino & Hotel

Golden Entertainment; Nevada (IA); On-site; USD 42,000 - 52,000; Full time

Job summary

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees, and property of our casino and hotel. You will monitor, patrol, and respond to incidents while maintaining a welcoming environment.

The role emphasizes safety, compliance with gaming laws, and collaboration with team members to deliver outstanding guest service. Applicants must meet the listed requirements and pass pre-employment screens.

Qualifications

• 1+ years of experience in hospitality or security preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and ability to work as part of a team.
• Committed to fostering a respectful, inclusive and safety-conscious work environment.
• Ability to input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service.
• Monitor and patrol casino and hotel areas to protect property and ensure safety.
• Escort and secure transfers of money, tokens, and jackpots.
• Respond to incidents, including injuries or emergencies.
• Support emergency evacuations and direct guests as needed.
• Assist guests with room key access and wheelchair escorts.
• Maintain and secure crime scenes and coordinate with law enforcement as needed.
• Use Key-Trac system to log keys and monitor fire control center.

Skills

Guest service

Security procedures

Communication

Teamwork

English proficiency

Education

High School Diploma or equivalent

Job description

Golden Pahrump Nugget, LLC is seeking a Security Officer to protect guests, employees, and property of our casino and hotel. You will monitor, patrol, and respond to incidents while maintaining a welcoming environment.

The role emphasizes safety, compliance with gaming laws, and collaboration with team members to deliver outstanding guest service. Applicants must meet the listed requirements and pass pre-employment screens.