Security Specialist - Guest Safety & Crisis Response (Flexible Schedule)

Target; California (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

Target Security Specialist position in our stores focuses on keeping guests and team members safe while delivering a friendly shopping experience. You will greet guests, deter theft, respond to incidents, and document actions using our case management system.

Training will cover crisis response, de-escalation, and physical security practices in a fast-paced retail environment. The role requires 18+ years of age, a high school diploma or equivalent, and the ability to work flexible shifts.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests and helping them find what they need.
• Help guests resolve issues to ensure a smooth, easy shopping experience and end every guest transaction with a sincere thank you.
• Actively support team efforts and assist peers while maintaining a positive attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Promote a physical security culture and maintain safe standards store-wide.
• Respond to and document security incidents in a timely manner.
• Use de-escalation tactics and resources when responding to security incidents across the store.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.
• Prevent theft and shortage at the front of store by performing merchandise checks and recognizing trends.
• Submit documentation in the case management system following AP policy.
• Understand and appropriately use Target's video surveillance system.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner and comply with safety policies and training; report hazards.
• All other duties based on business needs.

Skills

Guest interaction

Crisis response

De-escalation

Documentation

Teamwork

Communication

Education

High school diploma or equivalent

Tools

Case management system

Handheld scanners

Video surveillance system

Job description

Target Security Specialist position in our stores focuses on keeping guests and team members safe while delivering a friendly shopping experience. You will greet guests, deter theft, respond to incidents, and document actions using our case management system.

Training will cover crisis response, de-escalation, and physical security practices in a fast-paced retail environment. The role requires 18+ years of age, a high school diploma or equivalent, and the ability to work flexible shifts.