Security Specialist: Guest Experience & Asset Protection

Galleria Crystal Run; City of Middletown (NY); Híbrido; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Target is seeking a Security Specialist in Middletown, NY to help protect guests, team members and the store. You will greet guests, assist with questions, and work with others to maintain a safe shopping environment.

Responsibilities include responding to incidents, documenting cases in the case management system, and supporting theft prevention efforts while adhering to AP policies. Training is provided for a successful start.

Formación

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Welcoming and helpful attitude toward all guests and team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Capable of remaining focused in a fast-paced environment and accomplishing multiple tasks within established timeframes.

Responsabilidades

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: greet guests in person and via interactions, help guests find what they need, and end every transaction with a sincere thank you.
• Promote a physical security culture by maintaining safe standards throughout the store and exterior property.
• Respond to and document security incidents in a timely manner and assist peers as needed.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to AP policies.
• Prevent theft and shortage at the front of store by monitoring receipts and communicating trends.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.
• Prevent theft and shortage at the front of store by performing receipt checks and recognizing trends.
• Document all incidents in the case management system following AP policy.

Conocimientos

Customer service

Teamwork

Communication devices

Multitasking

Educación

High school diploma or equivalent

18+ years old

Herramientas

Handheld scanners

Handheld scanners

Case management system

Descripción del empleo

Target is seeking a Security Specialist in Middletown, NY to help protect guests, team members and the store. You will greet guests, assist with questions, and work with others to maintain a safe shopping environment.

Responsibilities include responding to incidents, documenting cases in the case management system, and supporting theft prevention efforts while adhering to AP policies. Training is provided for a successful start.