Security Specialist - Flexible Hours & Guest Safety

Target; Hadley (MA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

401(k)

employee discount

short term disability

long term disability

paid sick leave

paid national holidays

paid vacation

Job summary

Target Security Specialist role in Hadley, MA, involves ensuring guest safety and store security while delivering a friendly, helpful guest experience. You will greet guests, assist with finding items, and resolve issues to maintain a smooth shopping process.

You will respond to security incidents, document actions in case management systems, and support team members by upholding Target's policies and loss-prevention efforts. Training provided. Requires flexibility for varied shifts.

Qualifications

• Must be at least 18 years of age or older.
• High school diploma or equivalent required.
• Meet any state or local licensure and/or other legal requirements.
• Welcoming and helpful attitude toward all guests and team members.

Responsibilities

• Create a friendly guest experience while greeting guests and assisting with needs.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• Respond to security incidents promptly and document them using case management systems.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed.

Skills

Customer service

Communication

Teamwork

Problem solving

Flexibility

De-escalation

Safety awareness

Education

High school diploma or equivalent

State/local licensure requirements

Tools

Video surveillance system

Case management software

Handheld scanners

Job description

Target Security Specialist role in Hadley, MA, involves ensuring guest safety and store security while delivering a friendly, helpful guest experience. You will greet guests, assist with finding items, and resolve issues to maintain a smooth shopping process.

You will respond to security incidents, document actions in case management systems, and support team members by upholding Target's policies and loss-prevention efforts. Training provided. Requires flexibility for varied shifts.