Security Specialist: Downtown Campus

Tacoma Rescue Mission; Tacoma (WA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental benefits

Paid holidays

Four weeks of vacation per year

Sick leave accrual

403(b) retirement plan with employer-m

Employee assistance program

Job summary

Tacoma Rescue Mission (TRM) is hiring a Security Specialist to help create a safe, welcoming environment for guests, donors, volunteers, and staff. You will deter unlawful activity, protect people and property, and ensure adherence to TRM policies with a compassionate, trauma-informed approach.

You will patrol the Downtown Campus, respond to incidents, collaborate with other staff, and document events for follow-up. Prior security exposure and comfort in fast-paced settings are valued.

Qualifications

• Two years’ experience in related security work or similar role.
• Experience serving diverse or marginalized populations is preferred.
• Proficient with basic office equipment and MS Office.
• Strong de-escalation and interpersonal communication skills.

Responsibilities

• Interact with guests, clients, donors, volunteers and staff with courtesy and uphold TRM policies.
• Patrol campus regularly to ensure safety and security across all areas.
• Collaborate with staff and respond to requests for assistance as needed.
• Manage security incidents, deter unlawful activity, and de-escalate crises.
• Document incidents concisely and report to supervisor for follow-up.
• Contact police or responders as directed or needed.

Skills

Two years experience

De-escalation

MS Office

Interpersonal skills

Written and verbal communication

Tools

Microsoft Office Suite

Job description

Description

Are you passionate about serving your community and our neighbors who are currently unhoused? If so, Tacoma Rescue Mission (TRM) is seeking a Security Specialist to be a part of carrying out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce. Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth.

Purpose and Vision Statement

The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community.

We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support.

Job Purpose

Fosters a safe, secure, and welcoming environment for all guests, clients, donors, volunteers, and staff by deterring unlawful activity, protecting TRM’s population and property, and ensuring compliance of all established rules and regulations through a trauma-informed, person-first, and grace-based approach.

Essential Duties & Responsibilities

• Interacts with all guests, clients, donors, volunteers, and staff, monitoring behavior and maintaining good rapport by providing excellent customer service and encouraging all to comply with TRM policies and procedures.
• Patrols assigned campus regularly, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen/food storage, office spaces, and campus exterior/surroundings to assure that the campus is safe.
• Works collaboratively with other staff, responding to all requests for assistance.
• Manages security infringements and emergencies such as loitering, traffic or crowd control, trespassing, fire, medical situations, threats, and performs crisis intervention to de-escalate potential crisis situations as needed.
• Ensures that daily documentation is kept concise and complete at all times, investigating all security related accidents/incidents and reporting to supervisor for follow up and direction.
• Makes calls to police, fire department, and other first responders as directed and/or as needed.
• Maintains resident confidentiality, properly storing and disposing documents per TRM standard.
• Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
• Performs other duties as assigned to support others and ensure an efficient and effective work environment.

Working Conditions

Interacts in a relational manner with people from diverse backgrounds. Indoor and outdoor environment with light custodial duties.

Schedule & Work Location

Schedule:

Thursday-Sunday 7am-5pm

Primary Location of Work:

Downtown Campus

425 S. Tacoma Way, Tacoma, WA 98402

Requirements

• Two years’ experience in related work.
• Experience working with or serving alongside marginalized communities.
• Basic operating knowledge of office equipment, computers, and Microsoft Office Suites.
• Effective de-escalation skills.
• Ability to work in and effectively respond to a fast-paced, high-stress environment.
• Capacity to accomplish multiple tasks within a short time.
• Interpersonal skills.
• Skilled in clear and effective written, verbal, and electronic communication.

Physical Requirements

• Actively moves for the duration of an entire shift on various surfaces (carpet, tile, concrete, etc.).
• Occasionally moves quickly to respond to urgent situations.
• Occasionally ascends/descends stairs to inspect all areas of the facility.
• Communicates information and ideas so others will understand. Exchanges accurate information in these situations.
• Observes details at close range (within a few feet of the observer).
• Frequently moves boxes weighing up to 25 pounds across office for various needs.
• Frequently works in outdoor weather conditions.
• Wears proper PPE (personal protective equipment) when necessary for exposure control.

Benefits

We offer comprehensive benefits:

• Medical and Dental Packages at No or Little Cost to Employees
• 12 Paid Holidays, Plus a Bonus Day
• Four Weeks' Vacation Accrued Annually
• 10 Hours of Sick Leave Accrued Monthly
• Participation in 403(b) Retirement Plan with Employer Match
• Employee Assistance Program

Notes Regarding Hiring Process

• Hiring Salary Range: $20.12 - $22.11 per hour
• Full Salary Range: $20.12 - $24.32 per hour

The Rescue Mission is an equal opportunity employer. We do not discriminate in employment based on race, religion, color, sex, sexual orientation, gender identity, creed, national origin, age, marital status, the presence of any physical, mental or sensory disability, the use of a trained service animal by a person with a disability, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, or stalking, citizenship or immigration status, familial status, genetic information, ancestry, pregnancy outcome, or any other status or characteristic protected by local, state, or federal law.