Security Specialist - Customer-Focused Dispensary

Mint Cannabis Co.; Phoenix (AZ); Hybrid; USD 22,000 - 26,000; Full time

Job summary

Mint Cannabis Co. is seeking a Security Guard to help protect team members, patients and retail operations. You will monitor on-site activity, enforce security policies, and maintain a welcoming yet secure environment for all guests and staff.

The ideal candidate is observant, calm under pressure, and professional. Requirements include at least 1 year of security experience, a high school diploma or GED, valid state ID, and the ability to work varied shifts.

Qualifications

• 1+ year of professional security experience preferred.
• Strong observational and decision-making skills.
• Excellent interpersonal and conflict-resolution skills.
• Ability to remain calm and professional in high-stress or emergency situations.
• Must be comfortable enforcing policies and protocols consistently and respectfully.
• Must be at least 21 years of age.
• Valid state-issued identification.
• High school diploma or equivalent required.

Responsibilities

• Conduct routine patrols of the premises to deter theft, monitor behavior, and report suspicious activity.
• Monitor and control access to the facility, ensuring only authorized personnel and guests enter secure areas.
• Respond quickly and appropriately to alarms, incidents, or emergencies, including basic first aid if required.
• Maintain clear and accurate incident reports, security logs, and shift summaries.
• Enforce company policies and compliance regulations to ensure a safe environment.
• Deliver professional customer service by assisting patients, customers, and employees with information, directions, or support.
• Coordinate with management and local authorities when necessary during incidents or emergencies.
• Support daily operations by helping with crowd control, ID verification, and line management during peak hours.

Skills

Observational skills

Decision-making

Interpersonal skills

Calm under pressure

Customer service

Policy enforcement

Education

High school diploma or GED

Job description

Mint Cannabis Co. is seeking a Security Guard to help protect team members, patients and retail operations. You will monitor on-site activity, enforce security policies, and maintain a welcoming yet secure environment for all guests and staff.

The ideal candidate is observant, calm under pressure, and professional. Requirements include at least 1 year of security experience, a high school diploma or GED, valid state ID, and the ability to work varied shifts.