Cannabis Dispensary Security & Guest Services

Broadway Cannabis Market & Mint Cannabis Co.; Phoenix (AZ); On-site; USD 22,000 - 26,000; Full time

Job summary

Mint Cannabis in Phoenix, AZ seeks a Security Guard to safeguard team, patients, customers, and retail operations. You will patrol, control access, respond to alarms, and maintain security logs while delivering professional customer service.

Ideal candidate has 1+ year security experience, strong observational skills, and the ability to stay calm under pressure. High school diploma or GED required; travel between Mint locations as needed; schedule includes weekends and nights.

Qualifications

• 1+ year of professional security experience preferred.
• Strong observational and decision-making skills.
• Excellent interpersonal and conflict-resolution skills.
• Ability to remain calm and professional in high-stress or emergency situations.
• Must be comfortable enforcing policies and protocols consistently and respectfully.
• Must be at least 21 years of age.
• Valid state-issued identification.
• High school diploma or GED required.

Responsibilities

• Conduct routine patrols of the premises to deter theft, monitor behavior, and report suspicious activity.
• Monitor and control access to the facility, ensuring only authorized personnel and guests enter secure areas.
• Respond quickly and appropriately to alarms, incidents, or emergencies, including basic first aid if required.
• Maintain clear and accurate incident reports, security logs, and shift summaries.
• Enforce company policies and compliance regulations to ensure a safe environment.
• Deliver professional customer service by assisting patients, customers, and employees with information, directions, or support.
• Coordinate with management and local authorities when necessary during incidents or emergencies.
• Support daily operations by helping with crowd control, ID verification, and line management during peak hours.

Skills

Observational skills

Decision-making

Interpersonal skills

Conflict resolution

Calm under pressure

Customer service

Education

High school diploma or GED

Formal security training or certification (a plus)

Job description

Mint Cannabis in Phoenix, AZ seeks a Security Guard to safeguard team, patients, customers, and retail operations. You will patrol, control access, respond to alarms, and maintain security logs while delivering professional customer service.

Ideal candidate has 1+ year security experience, strong observational skills, and the ability to stay calm under pressure. High school diploma or GED required; travel between Mint locations as needed; schedule includes weekends and nights.