Security Specialist: Crisis Response & Flexible Hours

Socket.dev; Wilmington (NC); On-site; USD 36,000 - 40,000; Full time

Job summary

Target is seeking a Security Specialist to help protect guests, team members and our brand while maintaining a welcoming store environment. You will leverage video surveillance, incident documentation, and de-escalation techniques to support daily store operations and safety.

The role emphasizes guest engagement, collaboration with store leadership, and adherence to AP policies in a fast-paced retail setting. A positive, proactive attitude is essential for success in this role.

Qualifications

• Must be able to interact with guests and team members in a friendly, helpful manner.
• Excellent communication skills across multiple devices and teams.
• Able to work independently and as part of a team, with strong prioritization.

Responsibilities

• Create a safe and welcoming guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• Document security incidents promptly in the case management system.
• Respond to incidents and use de-escalation techniques as needed.
• Monitor store safety and security using video surveillance and AP policies.

Skills

Customer service orientation

Communication skills

Teamwork

Flexible hours

Education

High school diploma or equivalent

Tools

Handheld scanners

Video surveillance system

Case management system

Job description

Target is seeking a Security Specialist to help protect guests, team members and our brand while maintaining a welcoming store environment. You will leverage video surveillance, incident documentation, and de-escalation techniques to support daily store operations and safety.

The role emphasizes guest engagement, collaboration with store leadership, and adherence to AP policies in a fast-paced retail setting. A positive, proactive attitude is essential for success in this role.