Security Specialist

El Paso Community College; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

El Paso Community College is seeking a Security Technician to manage district key control, alarm systems, and access authorization rosters. This role provides essential in-person campus support for students, faculty, staff and visitors.

Responsibilities include monitoring alarm systems, logging malfunctions, issuing keys, coordinating with locksmiths, and dispatching security personnel as needed. Strong customer service and IT skills are required.

Qualifications

• Associate’s Degree and three years of related experience.
• Experience with security alarm and video surveillance systems.
• Experience providing effective customer service.
• Effective telephone etiquette skills.
• Ability to manage and export surveillance footage.
• Proficient computer skills including Word, Excel, Access and PowerPoint.

Responsibilities

• Responsible for district key control and district security alarm system control.
• Manage district lost & found control, service/delivery permit control, and dispatching.
• Provide support services to students, faculty, staff and the public on campus.
• Monitor the security alarm system and maintain logs of malfunctions and activations.
• Issue building, office, cabinet, and desk keys; coordinate with locksmith key orders.
• Set up and maintain files; issue temporary parking passes as needed.
• Operate the district radio system and dispatch personnel for incidents.
• Monitor and export video footage from surveillance systems as required.

Skills

Security systems

Customer service

Phone etiquette

Video surveillance

Footage export

MS Office

Education

Associate’s Degree

Tools

Microsoft Word

Excel

Access

PowerPoint

Job description

Responsible for district key control, district security alarm system control, district lost & found control, service/delivery permit control, dispatching and support services to students, faculty, staff and general public. In-person work on campus is an essential function of this position.

Monitor the security alarm system. Verify and enter employee identification card information and activate and deactivate personnel in the system access authorization roster. Maintain logs of malfunctions of system and activation/deactivation of Proximity cards.

Issue building, office, cabinet, and desk keys to employees and maintain manual records on key series and issuance/return of keys district wide. Receive requests for lock changes, coordinate with District's Locksmith key orders, problems, and repairs of doors and locks.

Set-up and maintain files and order supplies and equipment.

Act as point of contact for lost and found items in the district and maintain records of inventory not claimed for donation or destruction.

Provide clerical service for the department district wide. Prepare correspondence or memos, answer phone, and schedule appointments and meeting.

Issue service and delivery permits to vendors, contractors, and college employees. Maintain records of permits.

Provide informational and directional assistance to faculty, staff, students, visitors, vendors, and handicapped individuals as needed. issue temporary parking passes to students, staff, visitors, faculty, and staff.

Perform other duties as required or assigned by supervisor such as operating the district radio communication system, dispatch officers and security personnel to emergency and non-emergency situations requiring police assistance, monitor the building alarm security system district wide. Monitor and export footage from the video surveillance system for Valle Verde Campus, law enforcement agencies hiring new applicants, and check field information cards.

Required Qualifications:

• Associate’s Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities. NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be qualified for the position at the time of application.
• Experience with security alarm and video surveillance systems.
• Experience providing effective customer service.
• Effective telephone etiquette skills.
• Ability to manage and export surveillance footage.
• Proficient computer skills to include internet navigation, Microsoft Word, Excel, Access, and Power Point.

Special Conditions:

• This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.
• Operating a motor vehicle is an essential job function of this position; all final position candidates will be required to undergo a motor vehicle records check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures. Thereafter, motor vehicle records checks will be conducted annually.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand, walk; sit; use hands to handle, or feel, reach with hands and arms climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to taste or smell. The employee must occasionally lift or move more than 100 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.