Security SOC Dispatcher: Member Concierge & Incident Response

Atlantic Fields Safety and Security LLC; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision benefits

401k contribution

Paid time off & holidays

Employee meals & recognition programs

Holiday pay

Professional development

Work-family culture

Job summary

Atlantic Fields is seeking a full-time Security Operations Center Operator to monitor, coordinate, and respond to incidents at Atlantic Fields, near Hobe Sound, FL. You will work in a fast-paced environment, triaging security issues and assisting members, guests, and employees using multiple systems.

The role requires experience in dispatch, SOC or armed security, a clear background, and the ability to stay calm under pressure. Flexibility for evenings, weekends, and holidays is essential.

Qualifications

• Prior experience in dispatch, call center, SOC environment, armed security, law enforcement, or military.
• Clear Criminal Background.
• Ability to work calmly and efficiently in high duress situations.
• Knowledge of Basic Security and Fire Inspection Procedures.
• Excellent communication skills, both written and verbal.
• Advanced computer skills.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Must be able to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Maintain a concierge security approach for all members, guests, and employees on property.
• Answer and respond to routine and emergency calls.
• Monitor alarms and surveillance equipment.
• Maintain records of communications and events.
• Escalate unusual/critical information to supervisory personnel.
• Prevent unauthorized access and coordinate with security during emergencies.
• Dispatch security or emergency personnel as needed.
• Ensure a safe residential and working environment for all members, guests and employees.

Skills

Dispatch experience

Call center

SOC environment

Armed security

Law enforcement

Military

Excellent communication

English proficiency

Driving license

Teamwork

Tools

Surveillance systems

Alarms monitoring

Job description

Atlantic Fields is seeking a full-time Security Operations Center Operator to monitor, coordinate, and respond to incidents at Atlantic Fields, near Hobe Sound, FL. You will work in a fast-paced environment, triaging security issues and assisting members, guests, and employees using multiple systems.

The role requires experience in dispatch, SOC or armed security, a clear background, and the ability to stay calm under pressure. Flexibility for evenings, weekends, and holidays is essential.