Security Site Supervisor NonUnion @ Union Site

Allied Universal; Redwood City (CA); On-site; USD 41,000 - 47,000; Full time

Job summary

Allied Universal is seeking a Security Site Supervisor in Redwood City to oversee a security team on the day shift and ensure delivery of high-quality services at a client site. The supervisor will coordinate officers, report to the Account Manager, and maintain professional standards.

Responsibilities include coaching staff, enforcing contract standards, and handling routine and crisis situations with calm, customer-focused service. The role pays $32.00 per hour with a Monday–Friday schedule.

Qualifications

• High school diploma or equivalent required.
• Must be able to read and understand operating procedures.
• Excellent written and verbal communication skills.
• Ability to interact professionally with all levels of personnel and the public.
• Must complete background and drug/alcohol testing as required.

Responsibilities

• Supervise security staff on the assigned shift.
• Coordinate delivery of quality services at the client site.
• Serve as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition and discipline within approved guidelines.

Skills

Written communication

Oral communication

Interpersonal skills

Coaching

Discipline

Customer service

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Basic computer skills

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Security Site Supervisor in Redwood City.

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay

$32.00/Hr. Monday - Friday 8am - 430pm.

Qualifications/Requirements

PPO#14417

• High school diploma or equivalent required
• At least 21 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.